Sales Executive

AccorHotel

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profile Job Location:

Makassar - Indonesia

profile Monthly Salary: Not Disclosed
Posted on: 2 days ago
Vacancies: 1 Vacancy

Job Summary

  • Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedure
  • Coordinate all group arrangements
  • Work with group contacts to facilitate program planning and requirements
  • Communicate group needs and specifications to all relevant departments
  • Follow up with Post-Conference reports and review group billings
  • Input all group bookings and update booking activities in the system on a weekly basis
  • Prepare reports maintain proper records and filing system in accordance to hotels sales administration process
  • Maintain gifts inventory and coordinate the sending of gifts to clients
  • Arrange site inspections for potential clients
  • Promote positive relations with clients and attend to all requests expediently and courteously
  • Acknowledge and handle clients complaints and comments tactfully and efficiently. Report incidents or other irregularities to management
  • Up-sell and promote hotels facilities and services  at every available opportunity in order to maximize sales revenue

Qualifications :

  • Diploma in Tourism / Hospitality Management
  • Minimum of 2 years of experience in a similar capacity with proven track records
  • Excellent reading writing and oral proficiency in English language
  • Proficient in MS Excel Word & PowerPoint
  • Good communication and customer contact skills
  • Service oriented with an eye for details
  • Ability to work well in high-pressure situations
  • A team player & builder
  • A motivator & self-starter
  • Well-presented and professionally groomed at all times

Remote Work :

No


Employment Type :

Contract

Answer incoming phone calls in a pleasant manner using Hotels telephone etiquette guidelines. Handle telephone enquiries according to departmental procedureCoordinate all group arrangementsWork with group contacts to facilitate program planning and requirementsCommunicate group needs and specificati...
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Key Skills

  • Business Development
  • Customer Service
  • Revenue Growth
  • Cloud
  • Account Management
  • CRM
  • New Customers
  • ROI
  • Sales Activities
  • Territory
  • Business Relationships
  • Sales Floor
  • Sales Goals
  • Sales Process
  • New Clients

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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