Front Office Supervisor
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Job Summary
Your next career move: supervisor! You will coordinate and manage our Front Office team in cooperation with the Department Manager. Your duties will also include the following:
- Checking in guests as well as taking and processing bookings
- Reviewing bookings overbookings and options
- Monitoring costs and the accommodation revenue budget
- Implementing and maintaining the internal Motel One quality management system
- Shared responsibility for conducting internal coaching cross-trainings and onboarding new Front Office staff
Qualifications :
Whether you are a hotel professional or changing careers you will fit in here! Because personality and hosting skills are our priority. You will also:
- Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel industry or be looking for a change of career
- Enjoy developing employees and ideally have some management experience
- Have an excellent sense of quality and service as well as hosting skills and a passion for the hotel industry
- Be open and communicative and have excellent manners as well as a solid command of (written and spoken) English
- Be a team player and willing to provide assistance across departments we achieve our results together
- Previous knowledge in Front Office PMS like Opera Cloud or Opera is preferred
- Must have the right to work in the UK for full time. Please note the hotel does not offer sponsorship
Remote Work :
No
Employment Type :
Full-time
Key Skills
- ENT
- Electronic Security
- Access Control System
- Accounting & Finance
- Cardiac
- Food & Beverage
About Company
Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shar ... View more
