Multi-Unit Retail Food Service Manager, Healthcare ()

How Youll Make an Impact:

The Multi-Unit Retail Food Service Manager oversees the daily operations and strategic direction of multiple retail and concession outlets within the healthcare site. This role is responsible for driving operational excellence financial performance and team leadership while ensuring an exceptional guest experience. The manager collaborates closely with culinary and operations teams to develop innovative retail programs implement quality and safety standards and identify opportunities for continuous improvement and growth.

As a Multi-Unit Retail Food Service Manager you will:

• Coordinate and direct all retail and concession operations for the site.
• Oversee daily operations including collaboration with the Executive Chef on menus and promotions purchasing and ordering inventory and scheduling.
• Manage financial performance for the retail program including labour and food costs inventory equipment and materials.
• Supervise mentor and evaluate supervisors to ensure productivity engagement and effective use of team member capabilities.
• Achieve annual retail objectives and key performance targets.
• Maintain operational standards and lead continuous quality improvements.
• Support the marketing and promotion of the retail program.
• Conduct regular analysis of retail performance identifying efficiencies and opportunities for growth.
• Ensure compliance with all Company and Client standards as well as Provincial/Federal legislation.
• Uphold all Food Safety and Occupational Health & Safety policies and procedures.

Qualifications :

What Youll Need to Succeed: 

• Minimum 5 years experience in a busy retail environment In a management role
• Ability not only to lead the team to deliver on an innovative and high quality retail program including branded concepts but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students expectations.  
• Experience in running and evaluating successful promotions
• Ability to work under pressure in a fast paced team-centric and safety driven environment
• Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
• Proven cash handling experience
• Exceptional communication and interpersonal skills to effectively communicate with customers clients and staff
• Ability to work problem solve and provide solutions independently
• Genuine desire to provide customer service experiences beyond expectations
• A passion for food people and service excellence
• A genuine desire to grow and learn

Additional Information :

What Makes Sodexo Different: 

Working with Sodexo is more than a job; its a chance to be part of something greater because we believe our everyday actions have a big impact. Youbelongin a company that allows you toactwith purpose andthrivein your own addition we offer: 

• Flexible work environment 
• Competitive compensation & great employee benefits 
• Training and development programs 
• Countless opportunities for growth 
• Corporate responsibility & sustainability 
• An award-winning employer for Sustainability Diversity & Inclusion Corporate Social Responsibility and much more. View Sodexos latest awardshere 
• And so much more!  

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin race religion ethnic group age disability gender sexual preference sexual or gender identity status as a veteran or any other federal provincial or local protected class. 

We welcome and encourage applications from people with is available on request from candidates taking part in all aspects of the selection process. 

Sodexo is committed to providing a safe and healthy working environment for our team members customers clients contractors business partners guests and members of the public with whom we regularly interact. We require that all new hires in hospitals long term care facilities and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment. 

Thank you for your interest in Sodexo. 

Please note that only those candidates under consideration will be contacted. 

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Remote Work :

No

Employment Type :

Full-time