Building Support Rover Seattle WA
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Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
On behalf of VetJobs/MilitarySpouseJobs thank you for your interest. This position is open toVeteransTransitioning Military National Guard Members Military Spouses and Caregivers of War Wounded. To be considered please click the submit button and follow the instructions.
POSITION SUMMARY
Building Support Rover will consist of experienced trained and uniformed concierge personnel providing highly visible reliable and professional concierge service.
PAY TRANSPARENCY/COMPENSATION
Rate of Pay: $25.00/hr
RESPONSIBILITIES
Welcome and greet tenants guests visitors vendors contractors and all other parties entering the building
Recognize and greet Clients senior management when they visit the building
Register all guests visitors vendors and contractors at the front desk using the buildings sign-in procedures and visitor management technology platforms
Develop maintain and manage a vetted vendor list for the building ensuring it is accurate and up-to-date and manage vendor access to the building while onsite
Manage lines during rush hours by registering parties entering the building using mobile devices
Handling queries complaints and requests via phone email and general correspondence
Call tenants to notify them of guest arrivals and to verify authorized guests and visitors
Assist any visitors to the building who do not have tenant contact information with finding the appropriate tenant contact person
Communicate with tenants to assist with visitor access
Issue permanent personnel badges and badges/passes for visitors vendors and contractors to use while on the buildings premises in accordance with the governing security post orders and Standard Operating Procedures (SOPs) for the building
Preprint and organize entry badges/passes for large group events
Provide clear instructions for entry and ensure understanding of such instructions
Help guests and visitors with bags and luggage
Answer questions regarding the building campus amenities and the surrounding neighborhood
Collaborate with Client and vendor personnel for other functions (e.g. building engineers and janitorial personnel) to respond to tenant and visitor requests
Monitor lobby cleanliness
Set up and manage stations (e.g. stands tables chairs) for promotional activities in the lobby
Manage mail package and food deliveries per building protocols
Conduct customer experience huddles with Clients management personnel
Enter work orders as authorized by Clients authorized representatives
Provide additional related services as requested by Client
The position will also include safety-related duties and responsibilities including but not limited to the following:
Monitor and control access to the building
Provide coverage between posts for breaks
Maintain security awareness of the buildings premises and immediately report any security concerns suspicious behavior crimes in progress criminal activity evidence of past criminal activity or unusual or suspicious incidents
Monitor building systems and alarms via real-time monitoring and upon observing or becoming aware of an alarm or any other suspicious or criminal activity make immediate notifications to Clients representatives
Maintain a vigilant observe-and-report posture at all times while providing the Services acting in accordance with building security procedures including notifications post orders SOPs and reporting requirements
Promptly report to Clients representatives any building deficiencies and any health and safety or other hazards observed and/or reported during a shift (e.g. lights out broken sprinklers or windows leaks and vandalism)
Provide immediate notification and management of workplace violence bomb threats and trespassing incidents as directed in the post orders and SOPs for the Building
In the event of an emergency (including manmade accidental and natural/environmental) act in accordance with the buildings Emergency Action Plan (EAP) post orders and SOPs as appropriate
QUALIFICATIONS
Must have one of the below experience requirements.
o A minimum of 1 year of experience in hospitality including as a concierge professional receptionist office assistant administrative professional or customer service specialist
High school diploma or GED
CPR is required within 60 days of hire
Associate or bachelors degree in communications or business preferred
Proficient in Microsoft Office suite including Office and Excel
Excellent communication skills both written and verbal
Active listener
Organized and resourceful
Great attention to detail
Customer-focused with great customer service attitude
Professional appearance and interpersonal skills
Adept at prioritizing scheduling and multitasking
Ability to handle office equipment such as computers telephone systems and printers
Key Skills
- Construction Experience
- Facilities Management
- HVAC
- Automotive Diagnostics
- Construction Management
- Maintenance
- Quality Management
- Geometry
- Property Management
- Supervising Experience
- Commercial Cleaning
- Google Suite
About Company
VetJobs & Military Spouse Jobs works with our employer partners to source, screen, and move qualified talent to the desktops of the Hiring Managers. Application is a two-step process, so please be patient with the team. When you submit to a position on our site your information will ... View more
