French Speaking Customer Advisor

This position is remote within Greece only. Applicants must currently reside in Greece or be willing to relocate.

About the Role

Are you passionate about delivering outstanding customer service and helping people find effective solutions We are looking for French-speaking Customer Advisors to join our growing support team in Greece!

In this role you will represent one of the worlds most innovative and design-driven technology brands known globally for its premium-quality household and personal care products. Youll handle customer inquiries provide guidance and ensure an exceptional service experience all from the comfort of your home in Greece.

Key Responsibilities

• Deliver excellent customer service to French-speaking clients via phone email or chat.

• Handle product-related questions troubleshoot basic technical issues and provide guidance on usage or maintenance.

• Manage orders returns warranties and other post-sales processes efficiently.

• Keep accurate and detailed records of customer interactions in the system.

• Collaborate with internal departments to resolve complex issues and ensure customer satisfaction.

• Continuously develop product knowledge and stay updated on new releases or features.

• Uphold company values and maintain a professional empathetic and customer-focused approach in every interaction.

Requirements

• Fluent level of French (C1 or native) both written and spoken.

• Good command of English (minimum B2 level) for internal communication and training.

• EU citizenship or valid Greek work permit/residency card mandatory requirement.

• Basic computer skills and the ability to work with multiple systems and tools simultaneously.

• Strong communication problem-solving and interpersonal skills.

• Ability to work independently and efficiently in a remote environment.

• Previous customer service experience is an advantage but not required full training will be provided.

What We Offer

• Fully remote position within Greece work from anywhere in the country!

• Company-provided equipment (computer headset and other necessary tools).

• Relocation support for candidates moving to Greece:

  • Flight tickets to Greece.

  • Two weeks of hotel accommodation upon arrival.

• Competitive salary package with performance-based incentives.

• Comprehensive health and life insurance coverage.

• Paid training and continuous career development opportunities.

• Multicultural and supportive work environment with a friendly international team.

• Various employee benefits and engagement activities throughout the year.

Why Join Us

This is a fantastic opportunity to join a globally recognized technology brand that values innovation creativity and quality. As part of our dedicated customer care team youll play a key role in creating positive experiences for customers while developing your professional skills in a dynamic and supportive environment.

If you are passionate about customer service fluent in French and eager to grow your career while living in beautiful Greece wed love to hear from you!