Duties and Responsibilities
Respond to customer needs with scientific expertise and strong business acumen to establish and maintain strong customer relationships
Identify and target potential new customers through effective market revenue and literature analyses and leverage this knowledge to develop new accounts
Collaborate and communicate with other STEMCELL departments including Marketing Product Support Customer Service and Business Operations
Document all communications and customer interactions in our Customer Relationship Management (CRM) database to ensure a consistent high quality customer experience
Knowledge and Qualifications
Bachelors degree in the life sciences with a minimum of 1 year of relevant experience; a Masters or Doctorate degree is considered an asset
Laboratory experience with cell culture or cell isolation/separation is an asset
Strong communication and organizational skills
Highly motivated personality with a demonstrated ability to meet and exceed goals
STEMCELL Technologies is a privately owned Vancouver-based biotechnology company that helps power leading-edge life science research around the world. Driven by our love of science and passion for quality we are a company of Scientists Helping Scientistsstanding by our customers to provide the outstanding products technical support and training they need to advance their research. Scientists performing stem cell immunology cancer regenerative medicine and cellular therapy research are among those who rely on our cell culture media cell separation products instruments accessory products and services. Through our many regional offices as well as our distribution centers in Vancouver Seattle Grenoble and Singapore we deliver our innovative specialized products to more than 100 countries. With over 1800 employees globally most with scientific or engineering degrees STEMCELL is proud to be the largest biotechnology employer inCanada.
This is an opportunity to work with highly motivated colleagues in a science-oriented creative and dynamic environment. We offer a competitive salary excellent benefits and meaningful career development opportunities.
STEMCELL is well recognized for exceptional leadership and business practices. We are one of Canadas Best Managed Companies and operate an ISO 14001-certified environmental management system to measure and reduce our environmental impact.
As an equal opportunity employer STEMCELL is dedicated to ensuring that every employee feels safe valued and respected for who they are. We know that scientific progress and innovation occur when diverse creative minds come together and we are committed to nurturing a culture of inclusivity and belonging. STEMCELL enforces a zero-tolerance policy for any form of discrimination. Selection decisions are solely based on job-related factors.
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Required Experience:
Unclear Seniority
STEMCELL Technologies develops cell culture media, cell separation systems, instruments and other reagents for use in life sciences research.