Senior Sales Ambassador
Working at Abbott
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify forfree medical coverage in ourHealth Investment Plan (HIP) PPOmedical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelors degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.
The Opportunity
We are looking for a highly driven and technically proficientSenior Sales Ambassadorto join our Diagnostics team managing nationwide territory. As a Senior Sales Ambassador you will accelerate growth and expand market share across key accounts. This role is ideal for a professional with a strong background in clinical diagnostics and a deep understanding of laboratory and hospital environments. The Senior Sales Ambassador will play a critical role in driving revenue by leveraging their technical expertise to influence purchasing decisions and deliver tailored diagnostic solutions. This role operates as the primary account management contact aiming to improve economic profitability increase customer loyalty and retain business through contract renewal and closing new solutions.
What Youll Work On:
Customer Relationship & Retention: Serve as a trusted advisor to established customers fostering loyalty and achieving retention targets. Enhance customer satisfaction through proactive issue resolution and regular business reviews. Collaborate with Enterprise Account Managers to secure early renewals and mitigate competitive threats.
Account Management & Growth: Develop and execute strategic account plans focused on value expansion and profitability. Identify and implement operational and service improvements to drive customer success. Influence purchasing decisions and optimize reagent utilization.
Technical & Operational Support: Perform assay integrations and address laboratory technical needs. Support new account implementations including ordering installation and validation. Coordinate order delivery and billing processes to ensure operational efficiency.
Cross-Functional Collaboration: Partner with Sales Marketing Customer Support Technical Service and Finance to deliver cohesive customer experiences. Escalate and resolve customer challenges in collaboration with the service organization. Contribute to quality effectiveness through accurate documentation of complaints and resolutions.
Education Skills Experience:
Required Qualifications:
Bachelors degree 3 years associates degree 5 HS/GED 7 years of relevant experience.
Professional experience in sales or laboratory operations.
Willingness to travel within the assigned territory.
Preferred Qualifications:
Bachelors degree in engineering Life Sciences or Medical Technology and/or healthcare-related Field.
Experience with a proven track record in sales field service or within a technical call center.
Deep understanding of laboratory instrumentation workflows and regulatory requirements.
Learn more about our health and wellness benefits which provide the security to help you and your family live full lives:
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
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The base pay for this position is
$75300.00 $150700.00In specific locations the pay range may vary from the range posted.
Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.
EEO is the Law link - English: EEO is the Law link - Espanol: Experience:
Senior IC
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