Mortgage & Loan Administrator
Share
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Key Accountabilities
- Requesting references relevant to each application (from lenders accountants solicitors etc)
- Logging new Enquiries and the updating of the various spreadsheets needed in the Residential Dept
- Compiling updates to send to brokers and clients throughout application and offer stages but also chasing relevant parties for updates.
- Following up cases with lenders clients & Brokers
- Ensuring the CRM system is regularly updated with the correct details and the cases are up to date.
- Answering inbound calls
- Inputting enquiries onto CRM system for advisers
- Checking documentation on cases to ensure correct and in line with what has been requested
- Instructing and managing the valuation process for certain lenders
Skills & Competencies
- Ability to manage own diary and meet strict deadlines.
- Pass internal competency tests post induction
- Good communication skills essential for dealing with brokers borrowers and lenders especially on the telephone
- Proactive
Knowledge & Qualifications
- Previous experience within administration roles is essential and experience in the financial services industry specifically property finance is preferred but not essential.
Personal Attributes
- Organised
- Resilient and flexible
- Team Player
- Approachable and self- motivated
Key Skills
- Loan Origination
- Sales Experience
- Microsoft Office
- Financial Services
- Customer Service
- Organizational skills
- Communication skills
- Military Experience
- Fair Housing Regulations
- Inside Sales
- Outside Sales
- Word Processing
About Company
At Enra we believe that working together collaboratively is the best way to serve our customers and develop our colleagues. We are very focused on developing and maintaining our culture and remaining dedicated to the CREDIT values on which Enra was built: Customers Results Energy Deve ... View more
