IT Support Technician Must have Intune & ZPA or Zero Trust access
Mercer County New Jersey
12 months
The NJ Department of Education is seeking a skilled IT Support Technician to assist with device provisioning account setup software deployment and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues manage hardware/software rollouts and provision access across platforms such as Azure AD GitHub Salesforce and Microsoft 365.
Key Responsibilities
- Package and deploy software via Microsoft Intune
- Configure Zscaler Private Access (ZPA) policies and groups
- Support hardware replacement and device setup
- Troubleshoot Windows 11 auto-enrollment and security features
- Assist with Android and cross-device enrollment
- Migrate users from Avaya to Microsoft Teams Phones
- Provision and manage accounts across Azure AD GitHub Salesforce
- Respond to Tier 1/2 technical support requests
- Maintain system setup and support documentation
Required Experience:
IC
IT Support Technician Must have Intune & ZPA or Zero Trust accessMercer County New Jersey12 monthsThe NJ Department of Education is seeking a skilled IT Support Technician to assist with device provisioning account setup software deployment and cloud integration tasks. This role supports enterprise-...
IT Support Technician Must have Intune & ZPA or Zero Trust access
Mercer County New Jersey
12 months
The NJ Department of Education is seeking a skilled IT Support Technician to assist with device provisioning account setup software deployment and cloud integration tasks. This role supports enterprise-wide initiatives and will work closely with the System Administrator to troubleshoot issues manage hardware/software rollouts and provision access across platforms such as Azure AD GitHub Salesforce and Microsoft 365.
Key Responsibilities
- Package and deploy software via Microsoft Intune
- Configure Zscaler Private Access (ZPA) policies and groups
- Support hardware replacement and device setup
- Troubleshoot Windows 11 auto-enrollment and security features
- Assist with Android and cross-device enrollment
- Migrate users from Avaya to Microsoft Teams Phones
- Provision and manage accounts across Azure AD GitHub Salesforce
- Respond to Tier 1/2 technical support requests
- Maintain system setup and support documentation
Required Experience:
IC
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