Cluster Manager Operations and Service
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Job Location:
Monthly Salary:
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
| Job Purpose | This position is open with Bajaj Finance Anchor:Have high ambitions - Inspires the team to aim for higher targets and supports in achieving themOwn It - Acknowledges uncertainty and makes changes in own decisions/ actions for better outcomes |
| Duties and Responsibilities | Responsible for support to Rural Branch service & cashier Ensuring policy adherence and meeting the KPIs at branches Ensuring adherence to Process & Policies QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers Provide Feedback to branch users on error & improving the accuracy Data Analysis & Monthly presentation preparation for Rural Team Resolving reconciliation open entries & ensure zero pendency Following with IT / PMO for issues faced by branches and timely closure for the same Co-ordination with Audit team for Observation shared and closure of the same Process Initiative : system related development and automation |
| Required Qualifications and Experience | Practice Emotional Intelligence - Develops the team supporting them to do moreListens to others stays calm under pressure and treats everyone with respect. |
Required Experience:
Manager
Key Skills
- Customer Service
- ABAP
- Apps
- Electronics Engineering
- Large Account Management
- Client Services
About Company
Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.
