Financial Aid Specialist (0078586)

Title: Financial Aid Specialist

Position Number: 78586

Hiring Unit: VP for Academic Strategy Office of Student Affairs

Location: Manoa Campus

Date Posted: 11/07/2025

Closing Date: 11/24/2025

Band: B

Salary: Salary schedules and placement information

Additional Salary Information: PBB minimum $5434/month

Full Time/Part Time: Full Time

Temporary/Permanent:Permanent

Duties and Responsibilities

UH Common Scholarship Administration & System Scholarship Oversight

• *Updates annual common scholarship electronic system and application and develops new electronic features as needed (e.g. transcript upload UH single sign on Banner integration).

• *Coordinates closely with financial aid staff at all campuses in managing the common scholarship electronic system to ensure timeliness and accuracy.

• *Administers and manages promotion selection & communication of UH System scholarships.

• Updates selections & re-awards as needed by utilizing Banner data and common scholarship application system and coordinates awardee information with campuses.

• *Works collaboratively with staff from financial aid offices UH Foundation and as appropriate other offices programs faculty and administrators to establish new or update existing scholarships in the common scholarship electronic system.

• *Assists students applying through the UH common scholarship application via email telephone and outreach events.

• Identifies analyzes and resolves/troubleshoots problems utilizing Banner data and common scholarship application system. Escalates to supervisor as necessary to ensure resolution.

• *Manages the review and maintenance of scholarship gift agreements and other UH System scholarship documents reports etc.

• *Provides operational guidance for the common scholarship system and process to financial aid staff at all campuses. Provides training to campuses regarding scholarship administration and selection.

• *Provides System guidance and support for the Regents and Presidents Scholarship (RAPS) program including serving as point of contact for 4-year campus admissions and administrative offices.

Report Generation & Support

• *Serves as primary UH System person to work with the UH Foundation on donor/scholarship reporting.

• *Collaborates with supervisor common scholarship technical staff and Banner technical staff on report generation for scholarships and other financial aid programs.

• Creates Banner reports as needed for financial aid projects and initiatives.

• *Compiles UH System common scholarship application reports.

• Prepares annual report on the RAPS program to be submitted to the legislature.

• Collaborates with other system and campus offices as needed to generate reports for financial aid data and program analysis.

• Manages other reports and assists supervisor in gathering data for new financial aid program initiatives as needed.

Assist with UH System Scholarship Management

• *Collaborates with supervisor and campus financial aid officers on system scholarships and provides technical assistance as needed.

• Creates Banner reports as needed for system scholarships and other initiatives.

• Provides support for Banner and KFS scholarship data management and analysis.

• *Identifies analyzes and resolves/troubleshoots scholarship issues. Escalates to supervisor as necessary to ensure resolution.

Other Management Assistance & Support

• Works with supervisor on UH System special projects and new initiatives

• *Maintains UH System financial aid office website and UH System scholarships website under the direction of supervisor.

• Keeps abreast of current financial aid regulations and financial aid information systems pertaining to functional areas of responsibility.

• *Communicates effectively and works closely with campus financial aid offices and representatives of other campus and UH System departments (e.g. Admissions Records Business Office etc.).

Other Duties as Assigned

*Denotes Essential Functions

1. Possession of a baccalaureate degree in Liberal Arts Education Social Sciences Humanities Business or related field and 3 years of progressively responsible professional experience with responsibilities for providing financial aid services in a post-secondary institution; or any equivalent combination of education and/or professional work experience which provides the required education knowledge skills and abilities as indicated.
2. Considerable working knowledge of principles practices and techniques in the area of financial aid or scholarship awarding as demonstrated by the broad knowledge of the full range of pertinent standard and evolving concepts principles and methodologies.
3. Considerable working knowledge and understanding of applicable federal and state laws rules regulations and theories and systems associated with financial aid regulations to develop policies and procedures pertaining to the awarding of scholarships monitoring of scholarship eligibility criteria and auditing compliance of scholarship programs.
4. Demonstrated ability to resolve wide ranging complex problems through the use of creative reasoning and logic to accurately determine the cause of the problems and the resolution of the problems in an effective innovative and timely manner.
5. Demonstrated ability to interpret and present information and ideas clearly and accurately in writing verbally and by preparation of reports and other materials.
6. Demonstrated ability to establish and maintain effective working relationships with internal and external organizations groups team leaders and members and individuals.
7. Demonstrated ability to operate a personal computer apply word processing and spreadsheet.
8. If applicable for supervisory work demonstrated ability to lead subordinates manage work priorities and projects and manage employee relations.
9. Professional work experience managing scholarships and scholarship applications.
10. Experience with technical aspects of scholarship.
11. Demonstrated ability to analyze recommend create and implement new processes to automate tasks currently being done manually.
12. Ability to provide training and/or instruction.
13. Ability to work evenings and weekends outside of normal work hours on- and off- campus settings on an occasional basis.

1. Possession of relevant professional technical experience in working with financial aid information systems such as Banner Datatel Colleague Scholarship Manager etc.
2. Considerable working knowledge of Ellucian Banner financial aid module forms processes and tables.
3. Demonstrated ability to work with a common scholarship application system.
4. Working knowledge of data integration technologies.
5. Working knowledge of one or more programming languages such as SQL or PL/SQL.
6. Working knowledge of the concepts practices and procedures of imaging systems and workflows.

To Apply:

Click on the Apply button on the top right corner of the screen to complete an application and attach required documents. Applicant must submit the following:(1) resume; (2) cover letter indicating interest in the position and how the minimum and desirable qualifications of the position are met and (3) the names and contact information (telephone number and email addresses) of at least three professional references and (4) copies of educational transcripts with CONFIDENTIAL DATAie. social security number date of birth REDACTED. If transcripts are unobtainable at time of application please indicate so where transcripts are required as an attachment. You will have a grace period of 7 days from closing date to email copies of your transcripts to . Official transcripts will be required if selected to fill the position. INCOMPLETE APPLICATIONS MAY NOT BE CONSIDERED.

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The University of Hawaii is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment including on the basis of veteran and disability status. For more information visit: is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions criminal history record checks.

In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act annual campus crime statistics for the University of Hawaii may be viewed at: or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.

In accordance with Article 10 of the unit 08 collective bargaining agreement bargaining unit members receive priority consideration for APT job vacancies. As a result external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.

Accommodation Request: The University of Hawaii complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information please refer to the following link: Experience:

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