Bilingual Case Manager
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Job Location:
San Diego, CA - USA
Hourly Salary:
USD 23 - 25
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
WELCOME TO YOUR CENTER!
Established as a community non-profit in 1972 The Center provides targeted programs and services to the full diversity of the San Diego LGBTQ community. The mission of The Center is to enhance and sustain the health and well-being of the lesbian gay bisexual queer transgender nonbinary immigrant and HIV communities for the betterment of our entire San Diego region. Our vision is to create a Center and Center culture where every person feels and knows that they are welcomed valued and supported. As the beacon for our regional LGBTQ community we actively recommit to being a more vibrant bold innovative safe and modern center each day than the day before. The Center is sex-positive and provides advocacy and critical health and social support services to support our community members through all stages of life focusing on our deeply held values of equity social justice and client-centered trauma-informed care. The Center currently has over 75 staff working at five facilities across San Diego County.
POSITION SUMMARY
Under the direction of the Adult Housing Services Manager The Case Manager is responsible for providing case planning implementing outreach to eligible participants conducting assessments and crisis intervention to participants of The Centers expanding LGBTQ affirming wrap around and support services. The case manager works collaboratively with a team in a trauma-informed and goal-oriented way to help resolve the housing stability of program participants.
PRIMARY ROLES & RESPONSIBILITIES:
Client Support:
- Conduct intakes assessments and evaluations with new clients.
- Provide links to mental health services substance abuse services educational services career development services and other relevant resources.
- Provide ongoing case management crisis intervention conflict resolution and stabilization services to participants enrolled in the program.
Record Management and Reporting:
- Complete individualized service plans and self-sufficiency tools.
- Maintain accurate documentation of client goals and needs case management plans and service entries into internal data systems.
- Enter program data and outcomes into the regions Homeless Management Information System (HMIS) to adhere to grant and contract compliance.
- Document thorough case notes that accurately reflect client progress toward individualized case management goals.
- Assist with the completion of monthly narrative reports for funder reports.
REQUIRED QUALIFICATIONS:
- Education and/or Experience: One year of experience providing case management services to people experiencing homelessness. or at risk of homelessness.
- Language Skills: Fluency in English and Spanish required.
- Computer/Office Equipment Skills: Must be comfortable working in PC/Windows-based environments. Must have strong proficiency with Microsoft Office.
- Other Qualifications:
- Demonstrated ability to manage multiple tasks with shifting priorities.
- Must demonstrate competence in working with diverse populations.
- Must demonstrate competence in using strength-based trauma-informed and motivational interviewing
- Reliable transportation a valid drivers license and auto insurance.
PREFERRED QUALIFICATIONS:
- Education: Bachelors degree in a social service-related field.
- Experience: Two or more years of experience providing case management services to people experiencing homelessness or at risk of homelessness.
- Other Qualifications: Knowledgeable about current issues related to the LGBTQIA community and people experiencing homelessness.
WORK LOCATION:
- On-site in the office and with program participants in the field.
- Office in the Hillcrest Community in the City of San Diego.
COMPENSATION & BENEFITS:
Compensation: The pay range for this position is $23.00/hour- $25.00/hour and is commensurate with experience. This is a Full-Time Regular Non-Exempt position.
Benefits: The CENTER offers a robust benefits package inclusive of Competitive Pay Scales 401(k) Retirement Plan (with company match Full Medical Dental Vision and Chiropractic Health Coverage Out-of-Pocket Optional Coverage for Spouses Domestic Partners and Dependent Children Full-time and Part-Time Schedules Generous Vacation and Holiday Benefits Professional Training & Development Experiences Opportunities for Promotion & Advancement.
Equal Opportunity Employer
The San Diego LGBTQ Community Center is an equal opportunity employer to all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.
Required Experience:
Manager
Key Skills
- Project Portfolio Management
- Motivational Interviewing
- HIPAA
- Computer Skills
- Intake Experience
- Lean Six Sigma
- Conflict Management
- Case Management
- Team Management
- Program Development
- Social Work
- Addiction Counseling
About Company
The San Diego LGBT Community Center enhances and sustains the health and well-being of the lesbian, gay, bisexual, transgender, nonbinary, and HIV communities.
