Service BDC
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Job Location:
Rayville, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
10-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Summary: We are looking for an enthusiastic BDC representative to join our growing dealerships service team. You will be responsible for coordinating all incoming requests made via telephone or online searching for potential sales leads booking appointments for the service department and acting as a first point of contact for customers.
Benefits
- Medical Dental and Vision Insurance
- 401K Plan
- PTO
- Life Insurance
- Short/Long Term Disability
- Employee Discounts
- Holiday Pay
- Opportunity for Advancement
Essential Duties
- Answering incoming phone calls and online enquiries.
- Logging customer details and comments in our system.
- Scheduling appointments and following up with any no show customers.
- Maintaining thorough up-to-date knowledge of our products.
- Follow up with customers to ensure satisfaction and produce referrals.
- Adhering to all company policies and procedures.
- Ensuring potential customers are aware of any promotions.
- Assisting with various other tasks at the dealership.
BDC Representative Requirements
- Professional and has the ability to make a compelling introduction.
- Good written and verbal communication skills.
- Highly organized with an ability to learn quickly.
- Proficient with Microsoft Office software and the internet.
- Professional and personable demeanor.
- Multitasker and excellent customer service skills.
- Proven track record of meeting and exceeding goals.
- High School Diploma or equivalent.
- Enjoys working in a dynamic environment.
Pay structure
- Starting at $11 per hour
- Bonuses based on performance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Debugging
- Computer Networking
- ConnectWise
- PKI
- PowerShell
- Windows
- C#
- Automotive Diagnostics
- Medical Imaging
- Azure
- Technical Support
- Troubleshooting
About Company
SERVICE TECHNICIAN Job Summary: We are looking for a Service Technician to join our growing team! The right candidate will have a strong service technician back...
