Student Basic Needs Navigator

Join our team to help inspire all students to discover their potential and achieve their goals by providing relevant equitable and innovative learning opportunities and services.

Walla Walla Community College (WWCC) is seeking applicants for a full-timeStudent Basic Needs Navigator position at the Walla Walla campus.

At Walla Walla Community College we inspire all students to discover their potential and achieve their goals by providing relevant equitable and innovative learning opportunities and services. As an organization we value learning opportunities a sense of community diversity health and humor excellence integrity teamwork innovation personal and professional growth and sustainability.

This position is open until filled. First consideration will be given to applicants whose complete application has been received by November 16 2025 @ 11:59pm PST. See Required Application Materials section for more information.

General Description:
The Basic Needs Navigator works as part of a team of Educational & Career Navigators who support student success by providing information and assistance with a variety of student supports. This position will provide a central point of contact for programs and services designed to address students basic needs such as food housing health care etc. The Basic Needs Navigator will also work to enhance collaborations with community partners and increase college resources which support low-income students.

Essential Functions:
Direct Student Support

• Establish positive and trusting relationships with students.
• Coordinate services that increase students basic needs security and support academic persistence and success.

• Identify and assist with access to potential sources of funding and in-kind support to enhance students opportunities to complete programs of study.
• Foster student accountability self-advocacy self-awareness and effective use of resources.

• Serve as an advocate for students in their relationships with instructors administrators and college and community resource staff.

• Establish and maintain effective working partnerships with multiple stakeholders including funding sources campus departments community partner agencies and prospective employers; work collaboratively and maintain regular communication in order to maintain and strengthen student support network and training pipeline.
• Develop opportunities for students to gain real-world information and exposure to targeted career pathways.
• Coordinate and collaborate with other college departments and community agencies for the purpose of enhancing student resources and support.
• Attend academic advising trainings department and division meetings.

• Work collaboratively with Student Success Center colleagues and other College departments and/or programs to ensure students have access to supportive services including screening and referral to Workforce eligibility programs and other types of academic and non-academic supports.

• Track and report student participation and progress in various eligibility program services.
• Coordinate with community agency partner staff to enhance student access to community resources and increase campus-based services.

• Excellent communication skills across various educational and cultural levels while using written electronic and verbal methods.

• Excellent customer service and teamwork skills

• Strong interpersonal skills and cultural competency; ability to establish and maintain effective working relationships with the college the community industry and media contacts.
• Enthusiastic energetic self-motivated and creative.
• Strong organizational skills.
• Ability to represent the College in a positive professional manner.
• Ability to assume responsibility and deal effectively with problems; exercise good judgment when making decisions.

• Bachelors degree in social or behavioral science or closely related field OR Associates Degree AND two years of experience working with at-risk populations. Additional qualifying experience may be substituted for required education at the colleges discretion.
• Experience working with disadvantaged at risk and multi-cultural populations.

• Experience using workplace technologies (Microsoft Office and database programs).

• Experience working with community partner agencies desired

• Demonstrated flexibility and ability to accommodate multiple stakeholders with various interests and needs.

• Bi-lingual (English/Spanish)

This position is in a bargaining unit for which AFT is the exclusive representative.

This is a full-time overtime eligible professional position. Persons hired must be able to provide acceptable documentation of lawful authorization to work in the United States within three (3) days of employment. WWCC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Official college transcripts required at time of hire. Candidates may be subject to a criminal history background check as a condition of employment. Information from the background check may not necessarily preclude employment but will be considered in determining the applicants suitability and competence to perform in the position. The college is a tobacco free institution.

Work is performed almost exclusively indoors in an office environment. Exposure to hazards is limited to those commonly found in office environments. This contract position work schedule will typically be Monday through Friday 8-hours each day. During the summer work schedule is Monday through Thursday 10-hours each day.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• The typical work area includes office setting classrooms partner institutions and co-location sites for outreach and marketing activities.
• Position requires movement between various buildings on campus creating exposure to weather.
• Some in-state travel is required and may include occasional overnight stays.
• Ability to sit walk or stand for extended periods of time.
• Ability to operate a computer keyboard multi-line phone handle individual papers write and take notes prepare informational and marketing materials.
• Ability to hear normal speech speak and hear on the telephone and speak in person.
• Vision sufficient to read documents computer screens perform close up work; ability to adjust focus frequently.

This position is open until filled with priority consideration given to those applicants who submit a complete application byNovember 16 2025 at 11:59 PM PST. To qualify for priority consideration applicants must submit a complete application packet which includes the following:

• Online NEOGOV application.
• Cover letter
  • Provide a cover letter detailing your interest in this position. Please describe any professional experience working with people experiencing socio- economic challenges.
• Resume
• Names and contact information for three professional references
• Answers to three (3) supplemental questions
• Unofficial transcripts for application purposes; official transcripts are required prior to an official start date.

Please ensure you have attached all required application materials as you will not be able to attach any documents after you have submitted your application. If you have difficulty logging into your account attaching documents submitting your application etc. please call NEOGOV Applicant Support at 1- or email them directly at

WWCC reserves the right to not fill this position reject all applicants or reopen the position. Applications received during this recruitment may be used to fill future vacancies at the Colleges discretion.

Walla Walla Community College is committed to provide equal opportunity and nondiscrimination for all educational and employment applicants as well as for its students and employed staff without regard to race color creed national origin sex sexual orientation including gender expression/identity marital status age (over 40) the presence of any sensory mental or physical disability the use of trained guide dog or service animal by a person with a disability or status as a Vietnam and/or disabled veteran National Guard member or reservist in accordance with the Civil Rights Act of 1964 Title IX of the Education Amendments of 1972 the Federal Rehabilitation of 1973 the Americans with Disabilities Act of 1990 and any other applicable Federal and Washington State laws against discrimination. The Human Resources Office is accessible to persons with disabilities. If you need accommodations in the application/employment process please contact the Human Resources Office at - TDD email address: 500 Tausick Way Walla Walla WA 99362.