Patient Advocate (Part Time)

Williamsburg, VA - USA

Monthly Salary: $ 17 - 28

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

City/State

Williamsburg VA

Work Shift

First (Days)

Overview:

Sentara Williamsburg Regional Medical Center in Williamsburg VA is currently hiring a part time day shift Patient Advocate for Guest Services.

Hours

Part Time Day Shift based on 32 hours per week
Monday - Friday: shift starts at 8am and will work three/8-hrs shifts and two/4-hour shifts per week
No Weekends

Overview

The Patient Advocate serves as a Sentara direct representative to patients/families that have concerns or questions regarding services. Facilitates and promotes continuous quality improvements in the delivery of patient care by maintaining active interfaces between internal and external customers (patients family visitors medical staff risk management etc.) maintaining data system of customer issues for use in identifying areas for improvement. Protects the patients rights; speaking out on the patients familys behalf when necessary.

Education

Minimum of High School Grad or Equivalent(Required)

Experience

Must have at least two years of customer service experience (Required)
Previous healthcare experience (Strongly Preferred)
Prior experience in mediation and patient advocacy (Strongly Preferred)
In addition minimum of two years of experience in an environment where conflict resolution skills were utilized to manage complex communications difficult persons and situations; and facilitating the conversion of diverse opinions/thoughts (Strongly Preferred)

We provide market-competitive compensation packages inclusive of base pay incentives and benefits. The base pay rate for Full Time employment is:$17.31 - $28.85. Additional compensation may be available for this role such as shift differentials standby/on-call overtime premiums extra shift incentives or bonus opportunities.

Benefits: Caring For Your Family and Your Career

Medical Dental Vision plans

Adoption Fertility and Surrogacy Reimbursement up to $10000

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

Emergency Backup Care

Long-Term Short-Term Disability and Critical Illness plans

Life Insurance

401k/403B with Employer Match

Tuition Assistance $5250/year and discounted educational opportunities through Guild Education

Student Debt Pay Down $10000

Reimbursement for certifications and free access to complete CEUs and professional development

Pet Insurance

Legal Resources Plan

Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Williamsburg Regional Medical Center a Certified Primary Stroke Center has 145 licensed beds and features the latest healthcare technologies serving the region with the life-saving capabilities of an ultra-modern medical center.

The hospital offers a full range of medical care from emergency heart catheterization to all-inclusive obstetrics care where patients can stay in one room. The hospital also provides advanced imaging and smart operating rooms. Sentara Williamsburg Regional Medical Center has also achieved Magnet recognition the nations highest honor for excellence in nursing. We improve health every day come be a part of the community.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000-member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission to improve health every day this is a tobacco-free environment.

For positions that are available as remote work Sentara Health employs associates in the following states:

Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.

City/StateWilliamsburg VAWork ShiftFirst (Days)Overview:Sentara Williamsburg Regional Medical Center in Williamsburg VA is currently hiring a part time day shift Patient Advocate for Guest Services.HoursPart Time Day Shift based on 32 hours per weekMonday - Friday: shift starts at 8am and will work ...