Service Development Change Facilitator

Wellington - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At Tū Ora Compass Health we believe in better health through great primary care. As a leading Primary Health Organisation (PHO) and not-for-profit social enterprise we serve communities across the Wellington Region. Tū Ora Compass Health and its associated organisations exist to enable better health through great primary care.

About the Role

Were looking for a Change Facilitator to join our Service Development team for a 2 year fixed term contract. This role will lead change management efforts within our Service Development Programmes with an initial focus on the Urgent Care and Afterhours Programme across the Capital & Coast Hutt Valley and Wairarapa regions.

Youll play a key role in driving service improvement fostering cross sector collaboration and embedding sustainable change that improves health outcomes for our communities.

What Youll Do

Develop and implement change strategies and plans

Facilitate stakeholder workshops and meetings

Provide progress updates and reporting to leadership

Embed improved processes and behaviours to ensure sustainability

Translate complex issues into accessible formats for diverse audiences

Build trust across internal and external teams

What Youll Bring

You bring solid experience in change management and service improvement paired with excellent communication and stakeholder engagement capabilities. You bring a structured approach to problem solving in complex environments and youre adept at juggling multiple projects and prioritise effectively under pressure. Your approachable and empathetic style allows you to stay attuned to customer needs while planning and executing tasks with precision to achieve meaningful outcomes.

Proven experience leading change initiatives and managing projects

Strong stakeholder engagement and communication planning skills

Experience facilitating workshops or training sessions

Excellent relationship building and presentation skills

Equity focused approach to improving outcomes for priority populations

Proficiency in Microsoft Suite and data management platforms

Familiarity with Lean methodology and process improvement (preferred)

Health sector or primary care experience (preferred)

Full clean NZ drivers license

Why Work With Us

Our values guide everything we do: Kotahitanga Teamwork Manaakitanga Caring & Respect

Ngākau Pono Integrity Whakapai Continuous Improvement

Flat organisational structure

Supportive values-driven culture

Flexible working arrangements

Opportunities for growth and continuous development

Ready to Apply

If this sounds like your next move hit the Apply Nowbutton wed love to hear from you!

Want to have a kōrero about the role first Reach out to our People and Capability Team for a confidential chat at

We will be reviewing applications as they are received so we encourage you to apply early. This role may close before the advertised end date if a suitable candidate is found

Please note:You must already have the right to live and work in Aotearoa to be eligible for this role.

Closing Date: 28th November 2025

Required Experience:

Manager