Employment Type:Full TimeFixed term until Aug 2026 (with possibility of extension)
Remuneration:$% superannuation(Level6)
Location: KensingtonUNSWCampus(hybrid)
Why Your Role Matters
The Scholarships function at UNSW provides strategic and operational support to the Division of Education & Student Experience and the broader University. UNSW Scholarshipsmanagesthe administration of all undergraduate and postgraduate coursework scholarships (excluding the Co-op Program) for both domestic and international students. These scholarships are funded through various sources including internal university funds the UNSW Foundation government industry and external partners. The team also plays a key role in ensuring compliance with relevant financial regulations and legislation.
Thepositionreports to the Scholarships Team Leader and has no direct reports. Please review the job description for review of full accountabilities.
The role is approved until early August 2026 at this stage with possibility of extension.
Role Summary
This roleis responsible fortheaccurateandtimelyprocessing of a high volume of scholarship applications assessments payments records and communications. It involves working collaboratively within a dynamic team to support reporting system management and stakeholder engagement while delivering exceptional service. The position also contributes to ongoing process improvementsrepresentsUNSW Scholarships at events and builds strong relationships with internal and external stakeholders through clear communication and professionalism.
Who You Are
We are looking for someone whoisaligned with UNSWs visionand comes with:
Previousexperience dealing withscholarship applicationsin a higher education environmentideally orin student finances
Advanced computingproficiency including strong Excel and MS Office skills with experience navigating complex business systems
Strong written and verbal communication organisational administrative and customer service skills
Proven ability to work collaboratively and effectively in a team preferably in customer serviceandhigher education settings
Excellent interpersonal skills with the ability to interact professionally with people from diverse backgrounds
High attention to detail and accuracy especially in high-volume or peak processing environments
Ability to juggle multiple priorities in a busy environment and meet competing deadlines
Ability to interpret and apply policies and procedures and contribute to business operations and improvements
Capable of working independently using initiative and supporting or guiding others as needed
Flexible and adaptable with strong multitasking skills and openness to change in a dynamic environment
Ability to build and sustain effective working relationships with diverse stakeholders across UNSW and external organisations.
The successful person willbe requiredto work over the Christmas shutdown and occasionally be available after hours or during weekends. Flexible working arrangements can be discussed at interview time.
Candidates will need to haveongoingworking rights this role is not available for sponsorship.
Benefits and Culture:People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:
Access to up to 17% Superannuation contributions andadditionalleave loading payments
Discounts and entitlements (retail education fitness)
Recruitmentprocess: Pleasesubmityour resumeas well ascoverletter(no more than 2 pages)that addressesthepoints in thewho you are section.
Applications close:16 November 11.55PM
Applications cannot be accepted if sent directly to the contact listed
UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff. The University reserves the right not toproceedwith any appointment.
Required Experience:
Senior IC