Manager of Facilities, Stores

Freeport, IL - USA

Monthly Salary: Not Disclosed

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

At we believe the outdoors brings out the best in all of us. We are committed to fostering a culture of belonging and creating safe inclusive spaces where everyone feels welcomeboth here and Outside. We value individual differences and are dedicated to maintaining an inclusive work environment where everyone can bring the best of their experience and talents and truly thrive.

is seeking a Manager of Facilities Stores to join our Real Estate team in Freeport Maine. This role is responsible for overseeing all facilities operations for our expanding network of domestic retail and outlet locations.

The ideal candidate will bring people leadership vendor management and facilities expertise to ensure our stores operate efficiently and reflect the high standards of the brand. A high level of internal customer service is essential as this role supports store teams and cross-functional partners in maintaining safe clean and operational retail environments.

Key Responsibilities

Oversee planned maintenance repairs and cleaning services across all domestic retail locations.
Manage vendor relationships and external contractors to support store facilities operations.
Administer the ServiceChannel work order system to ensure seamless workflow timely invoicing and effective communication with store teams and partners.
Provide exceptional internal customer service by responding promptly and professionally to store needs and ensuring minimal disruption to operations.
Support new store openings including training store leaders and staff on facilities protocols and procedures.
Collaborate cross-functionally with Retail Finance and Design & Construction teams to foster a positive and productive work environment.
Represent professionally with landlords vendors contractors and other external stakeholders.
Monitor industry trends and recommend innovations or improvements in facility management practices.
Develop and manage annual maintenance and repair budgets; prepare monthly variance reports.
Adjust operational strategies in response to evolving business needs to meet budgetary and performance goals.
Evaluate and improve job design team structure and workflow processes for optimal efficiency.

People Management

Lead department personnel including hiring performance management and development.
Set clear performance objectives and provide regular coaching and feedback.
Administer compensation recommendations and resolve personnel issues in alignment with company policies.
Communicate company policies procedures and initiatives effectively to the team.

Health & Safety Responsibilities

Promote a safe and healthy workplace by modeling safe behaviors and ensuring compliance with all safety policies.
Identify and mitigate risks to maintain a safe working environment for all employees.

Qualifications

Bachelors degree required.
57 years of relevant facilities management experience.
Proven leadership and team management skills.
Strong communication and interpersonal abilities.
Excellent analytical and problem-solving capabilities.
Demonstrated success managing outsourced services and vendor relationships.
Budget development and financial management experience.
Highly organized with the ability to multitask and prioritize effectively.
Technical knowledge of building systems including HVAC plumbing electrical lighting fire alarms sprinklers security systems elevators door hardware pest control custodial services and waste removal.
Familiarity with OSHA regulations and compliance.
Ability to travel up to 25% to store locations.
Flexibility to work evenings weekends and holidays as needed.

* Applicants should include both a resume and a cover letter with their application.

If you care about the outdoors joining is a great way to feel good about what you do. Our benefits package makes a good thing even better with programs and perks designed to support your health and financial goals. Plus maintaining a healthy work-life balance and re-charging outside are all part of the plan.

If your experience looks a little different from what weve identified and you think youd be great at this role wed love to learn more about you! At we believe the outdoors brings out the best in all of us. We strive to reflect this every day in our commitments to employees and partners and in our efforts to promote belonging.

Required Experience:

Manager