IT Manager – Enterprise Content Management

Gainesville, FL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Classification Title:	Manager IT
Classification Minimum Requirements:	Masters degree and two years of relevant experience; or a bachelors degree and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the requiredexperience but does not negate the minimum degree requirement(s).
Job Description:	UF Information Technology (UFIT) is currently seeking an IT Manager to join Applications Development and Integrations (ADI) a unit within UFIT. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. ADI maintains and operates the software that powers UFs enterprise-wide computer systems creating the technological foundation for the campus academic and administrative business functions. This senior-level position manages the development and support of enterprise content management (ECM) solutions for 16 colleges and multiple administrative areas across campus and the state utilizing the Hyland OnBase platform potentially impacting 70000 customers the manager of the UFIT Enterprise Content Management team the incumbent must demonstrate a high level of OnBase expertise as well as excellent skills and experience in leadership communication creativity collaboration enterprise business processes and strategic planning. Some key responsibilities and characteristics of this position are: TEAM MANAGEMENT: Lead and inspire direct reports and coworkers to pursue excellence while serving as a role model and mentor. Provide feedback to direct reports to help them achieve their career goals. Identify opportunities for improvement and make constructive suggestions for change to direct reports coworkers and leadership. Manage the teams project portfolio. Plan and coordinate work assignments. Act as a business liaison between UFIT and the customer stakeholders to enhance and improve customer processes. Strategically align the team to the universitys goals. Develop and negotiate contractual agreements with customers and vendors. SOLUTION DESIGN: Provide expertise and guide team members and stakeholders in the requirements elicitation and design of content management solutions within all levels of complexity utilizing advanced capabilities of Hyland OnBase including various integrations with other systems. Lead the definition of system scope and objectives based on business requirements. Provide estimates for analysis and development efforts. Ensure creation and maintenance of comprehensive technical documentation (designs specifications process flows etc.). Recommend development of new solutions or enhancement of existing solutions. TRAINING & STANDARDIZATION: Train and mentor the ECM team in OnBase capabilities and best practices for content management solutions. Ensure enforcement of coding standards security policies and procedures related to development testing and change management for ECM solutions. Develop practical education opportunities or other appropriate means to continually advance the skills of the team. Stay abreast of IT industry and ECM best practices. SYSTEM ADMINISTRATION AND MAINTENANCE: Oversee the administration configuration security and maintenance of the OnBase content management system. Recommend and/or establish procedures and guidelines to reduce risk and streamline development. Lead or coordinate the remediation of vulnerabilities with other teams and the vendor as best practices for electronic content management across the organization. Ensure adequate platform performance monitoring. Complete or oversee product and upgrade evaluations. Network with peers at other organizations to foster collaboration and continuous improvement. PROJECT MANAGEMENT. Serve as the project manager for most ECM development projects including planning and communications (such as project plans requirements documentation design specifications action plans timelines SOWs MOUs and progress updates); coordinating the efforts of team members stakeholders and other project participants; and overseeing testing quality assurance and deployment. CUSTOMER SUPPORT: Oversee the work of team members customers vendor support and other UFIT staff to troubleshoot document and resolve highly complex issues and incidents. Ensure a high level of customer service and satisfaction is provided by the team. About UF Information Technology Led byVice President and CIO Elias Eldayrie the eight departments comprising UFIT are: Academic Technology; Applications Development and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance visithttps:// the University of Florida One of Americas all-around best universities the University of Florida drives future-making education eye-opening discoveries life-saving health care and community-building collaboration for our state our nation and our world. UF is in Gainesville a city of approximately 150000 residents in North-Central Florida 50 miles from Floridas West Coast 67 miles from the Atlantic Ocean and within a 2-hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer atVisit Gainesville. Exceptional Benefits UF provides various leave programs based on an employees salary plan including vacation sick leave holidays personal leave days and paid family addition to paid time off the University of Florida offers a very competitive benefits package.
Expected Salary:	$110000 - $130000; commensurate based on education and experience.
Required Qualifications:	Masters degree and two years of relevant experience; or a bachelors degree and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the requiredexperience but does not negate the minimum degree requirement(s).
Preferred:	The ideal candidate will be an experienced IT Manager with the following education experience and skills: Bachelors degree in computer science IT information systems computer engineering or other relevant fields. Hyland certified in OnBase System Administration Workflow Administration and WorkView Administration. 6 years of experience in the following: OnBase application development and administration (including coordination of upgrades environment refreshes and disk group management) plus the development and support of complex enterprise-level applications utilizing OnBase Unity forms workflow WorkView Unity scripts REST API and real-time and batch integrations with other applications. IT management committed to the growth and empowerment of team members as well as improving the work lives of customers. Development of robust business relationships while guiding your team to provide efficient analysis design development testing change management and customer support services. Identifies and implements continuous improvements to internal IT processes and delivered solutions. Management of large IT projects leading development teams and providing OnBase customer support for complex issues. Ability to lead and coordinate resources for multiple projects at the same time. Proven track record of leading collegially and communicating effectively with both technical and non-technical staff and stakeholders. Ability to build strong strategic relationships at all levels. 4 years of experience in software development as well as designing developing and supporting enterprise business applications within higher education. This includes excellent written and verbal communication skills and producing clear contractual technical end-user and systems documentation.
Special Instructions to Applicants:	Work visa sponsorship is not available for this position A Level 2 Criminal Background Screening is required. Applicants are required to submit the following with their application: Cover Letter Resume List of professional references with contact information(Minimum of 3 with one from a previous or current supervisor) Application must be submitted by 11:55 p.m. (E.T.) of the posting end date. This requisition has been reposted. Previous applicants are still under consideration and need not reapply.
Health Assessment Required:	No

Required Experience:

Manager

Classification Title:Manager ITClassification Minimum Requirements:Masters degree and two years of relevant experience; or a bachelors degree and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the requiredex...

Classification Title:	Manager IT
Classification Minimum Requirements:	Masters degree and two years of relevant experience; or a bachelors degree and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the requiredexperience but does not negate the minimum degree requirement(s).
Job Description:	UF Information Technology (UFIT) is currently seeking an IT Manager to join Applications Development and Integrations (ADI) a unit within UFIT. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. ADI maintains and operates the software that powers UFs enterprise-wide computer systems creating the technological foundation for the campus academic and administrative business functions. This senior-level position manages the development and support of enterprise content management (ECM) solutions for 16 colleges and multiple administrative areas across campus and the state utilizing the Hyland OnBase platform potentially impacting 70000 customers the manager of the UFIT Enterprise Content Management team the incumbent must demonstrate a high level of OnBase expertise as well as excellent skills and experience in leadership communication creativity collaboration enterprise business processes and strategic planning. Some key responsibilities and characteristics of this position are: TEAM MANAGEMENT: Lead and inspire direct reports and coworkers to pursue excellence while serving as a role model and mentor. Provide feedback to direct reports to help them achieve their career goals. Identify opportunities for improvement and make constructive suggestions for change to direct reports coworkers and leadership. Manage the teams project portfolio. Plan and coordinate work assignments. Act as a business liaison between UFIT and the customer stakeholders to enhance and improve customer processes. Strategically align the team to the universitys goals. Develop and negotiate contractual agreements with customers and vendors. SOLUTION DESIGN: Provide expertise and guide team members and stakeholders in the requirements elicitation and design of content management solutions within all levels of complexity utilizing advanced capabilities of Hyland OnBase including various integrations with other systems. Lead the definition of system scope and objectives based on business requirements. Provide estimates for analysis and development efforts. Ensure creation and maintenance of comprehensive technical documentation (designs specifications process flows etc.). Recommend development of new solutions or enhancement of existing solutions. TRAINING & STANDARDIZATION: Train and mentor the ECM team in OnBase capabilities and best practices for content management solutions. Ensure enforcement of coding standards security policies and procedures related to development testing and change management for ECM solutions. Develop practical education opportunities or other appropriate means to continually advance the skills of the team. Stay abreast of IT industry and ECM best practices. SYSTEM ADMINISTRATION AND MAINTENANCE: Oversee the administration configuration security and maintenance of the OnBase content management system. Recommend and/or establish procedures and guidelines to reduce risk and streamline development. Lead or coordinate the remediation of vulnerabilities with other teams and the vendor as best practices for electronic content management across the organization. Ensure adequate platform performance monitoring. Complete or oversee product and upgrade evaluations. Network with peers at other organizations to foster collaboration and continuous improvement. PROJECT MANAGEMENT. Serve as the project manager for most ECM development projects including planning and communications (such as project plans requirements documentation design specifications action plans timelines SOWs MOUs and progress updates); coordinating the efforts of team members stakeholders and other project participants; and overseeing testing quality assurance and deployment. CUSTOMER SUPPORT: Oversee the work of team members customers vendor support and other UFIT staff to troubleshoot document and resolve highly complex issues and incidents. Ensure a high level of customer service and satisfaction is provided by the team. About UF Information Technology Led byVice President and CIO Elias Eldayrie the eight departments comprising UFIT are: Academic Technology; Applications Development and Integrations; Business Center; Customer Experience and Resource Planning; Data Platform and Analytics; Information Security Office; Infrastructure and Communication Technology; and Research Computing. UF Information Technology (UFIT) enables teaching learning research and service on campus and across the region with state-of-the-art enterprise IT systems including SEC and SUS universities and the opportunity to teach using HiPerGator. For more information about UFIT and its goals and governance visithttps:// the University of Florida One of Americas all-around best universities the University of Florida drives future-making education eye-opening discoveries life-saving health care and community-building collaboration for our state our nation and our world. UF is in Gainesville a city of approximately 150000 residents in North-Central Florida 50 miles from Floridas West Coast 67 miles from the Atlantic Ocean and within a 2-hour drive to large metropolitan areas (Orlando Tampa Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities including hiking biking and nature photography. UFs large college sports programs museums and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer atVisit Gainesville. Exceptional Benefits UF provides various leave programs based on an employees salary plan including vacation sick leave holidays personal leave days and paid family addition to paid time off the University of Florida offers a very competitive benefits package.
Expected Salary:	$110000 - $130000; commensurate based on education and experience.
Required Qualifications:	Masters degree and two years of relevant experience; or a bachelors degree and four years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the requiredexperience but does not negate the minimum degree requirement(s).
Preferred:	The ideal candidate will be an experienced IT Manager with the following education experience and skills: Bachelors degree in computer science IT information systems computer engineering or other relevant fields. Hyland certified in OnBase System Administration Workflow Administration and WorkView Administration. 6 years of experience in the following: OnBase application development and administration (including coordination of upgrades environment refreshes and disk group management) plus the development and support of complex enterprise-level applications utilizing OnBase Unity forms workflow WorkView Unity scripts REST API and real-time and batch integrations with other applications. IT management committed to the growth and empowerment of team members as well as improving the work lives of customers. Development of robust business relationships while guiding your team to provide efficient analysis design development testing change management and customer support services. Identifies and implements continuous improvements to internal IT processes and delivered solutions. Management of large IT projects leading development teams and providing OnBase customer support for complex issues. Ability to lead and coordinate resources for multiple projects at the same time. Proven track record of leading collegially and communicating effectively with both technical and non-technical staff and stakeholders. Ability to build strong strategic relationships at all levels. 4 years of experience in software development as well as designing developing and supporting enterprise business applications within higher education. This includes excellent written and verbal communication skills and producing clear contractual technical end-user and systems documentation.
Special Instructions to Applicants:	Work visa sponsorship is not available for this position A Level 2 Criminal Background Screening is required. Applicants are required to submit the following with their application: Cover Letter Resume List of professional references with contact information(Minimum of 3 with one from a previous or current supervisor) Application must be submitted by 11:55 p.m. (E.T.) of the posting end date. This requisition has been reposted. Previous applicants are still under consideration and need not reapply.
Health Assessment Required:	No