Cosmetic Liaison
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Job Location:
Scottsdale, AZ - USA
Monthly Salary:
$ 26 - 30
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Overview
Position Summary
Our private dental office in Scottsdale AZ is seeking a personable motivated and detail-oriented Cosmetic Liaison to join our growing team. This key position is responsible for managing cosmetic dentistry leads cultivating relationships with potential patients and ensuring a seamless experience from the first inquiry through post-treatment follow-up. The ideal candidate thrives in a sales-driven customer-focused environment and takes pride in creating exceptional experiences that reflect our practices high standards of care.
Compensation & Benefits
Hourly Pay: $26.00 - $30.00 (plus sales incentives)
Benefits Include:
Paid holidays and PTO
401(k) with company match
Team bonus structure
Dental and medical benefits
Professional Growth: Opportunities for training advancement and performance-based rewards.
Schedule
Full-Time (Alternating Weeks):
Week 1: Monday-Thursday
Week 2: Tuesday-Friday
Office Hours:
Monday: 7:00 AM - 3:00 PM
Tuesday-Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 2:00 PM
Ideal Candidate
Were looking for a confident communicator and proactive professional who takes ownership of the patient experience and enjoys being part of a collaborative high-performing team in a private dental office setting.
Key Responsibilities:
- Lead Management & Sales:
Respond promptly and professionally to all cosmetic dentistry inquiries via phone email and social media
Educate potential clients on cosmetic treatments such as veneers whitening and Invisalign addressing questions and concerns with empathy and clarity
Build trust and rapport with prospective patients to encourage consultations and treatment acceptance
Proactively follow up with leads and track conversions through CRM or lead management systems
Contribute to sales strategy discussions and identify opportunities for improved conversion and patient engagement
- Customer Journey Management:
Serve as the main point of contact throughout the patients cosmetic treatment journey
Schedule consultations and coordinate appointments for the doctor and team members
Ensure patients are informed prepared and comfortable prior to their visits
Oversee the entire experience from first call to final follow-up guarantee satisfaction and consistency
- Business Development:
Collaborate with the marketing team to strengthen referral networks and patient acquisition efforts
Identify new partnership opportunities and community outreach initiatives
Review conversion data and patient feedback to refine outreach and marketing approaches
- Follow-Up & Retention:
Conduct post-treatment check-ins to ensure patient satisfaction and build lasting relationships
Encourage ongoing care and promote future cosmetic or restorative services
Collect testimonials and feedback to support marketing initiatives and continuous improvement
Qualifications
3-5 years of proven experience in sales customer service or business development (experience in the dental or cosmetic field preferred but not required)
Strong communication presentation and relationship-building skills
Proficient in multitasking organization and time management
Familiarity with Dentrix or other dental software systems
Self-motivated goal-oriented and professional demeanor
Enthusiasm for aesthetics and patient-centered care
Preferred Skills
Knowledge of cosmetic dental procedures (veneers whitening Invisalign etc.)
Experience with CRM tools and lead tracking systems
Understanding of marketing and referral development strategies
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Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
MB2 Dental is not a DSO, it’s a Dental Partnership Organization. We provide our partners with the tools they need to reach their goals and achieve financial freedom, personal autonomy, and continued prosperity without working overtime to get there. Our services go beyond the basics to ... View more
