Strategic Design And Experience Lead (SDEL), Web UX (BG251106)

This position available pending contract award

The Bowen Group a values-led industry leader in strategic communications telehealth health communications and wellness services and staffing is searching for a Strategic Design and Experience Lead (SDEL).

MISSION:

The SDEL shall bridge outreach and engagement requirements and IT Cybersecurity and Data requirements across a strategic communications contract driving innovation in how information services and experiences are delivered to the military community. The SDEL shall combine vision and execution by fostering human-centered design guiding creative and brand strategy interpreting customer feedback and user insights and enabling modern accessible and datainformed customer experiences.

QUALIFICATIONS:

• Five (5) or more years of experience shaping and delivering strategic design customer experience and/or brand innovation initiatives for Government or largescale enterprise systems.
• Five (5) or more years of experience with human-centered design analysis of user feedback and behavioral data and/or creative/brand strategy.
• Three (3) or more years of experience providing design vision and innovation strategies to senior leadership PMs and product owners that align with organizational goals and objectives.
• Three (3) or more years of experience applying modern design practices accessibility standards (e.g. Section 508/WCAG) and digital user experience principles including managing UI/UX testing evaluation and optimization and developing UX strategies that incorporate journey mapping usability testing and iterative design in agile website and application development environments to include native mobile applications in support of enterprise initiatives and organizational goals and objectives.

DESIRED EXPERIENCE:

• A minimum of a bachelors degree in a relevant field such as Communications Marketing Human-Centered Design or Business.
• Experience working with or interpreting user-centered data digital performance measures or customer feedback and user insights to inform strategic goals.
• Certifications in usability or UX design project and program leadership (e.g. PMI Project Management Professional or PgMP) human-centered design or analytics/marketing.

Additional Requirements:

• Must be a U.S. citizen.
• Must have a secret clearance.
• Must be available during core business hours aligned with the Eastern Time Zone.

Benefits - We offer a comprehensive benefits package for Full-time Employees to include the following:

• Sign on bonus and relocation incentive may be available
• Health dental vision insurance
• Generous paid vacation and holiday leave
• Flexible Spending Account (medical and dependent)
• 401(k) with employer match
• Life insurance
• Short-term and long-term disability
• Tuition assistance and professional development opportunities

The Bowen Group is proud to be an equal opportunity employer committed to recruiting hiring and promoting qualified people of all backgrounds regardless of sex; race; color; creed; national origin; religion; age; marital status; pregnancy; physical mental or sensory disability; sexual orientation; gender identity or any other basis protected by federal state or local law. Learn more about your EEO rights as an applicant.

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