Nightlife Beverage Supervisor Circus Circus (Reno)

Starting pay: $25.00 USD

JOB SUMMARY

The supervisor in Beverage is expected to insure the smooth operation of the service staff on all shifts and all outlets. They must interact with the customers to ensure the guest experience exceeds their expectations. The supervisor will be responsible for overseeing all phases of the outlets operations including but not limited to cleanliness standards service standards customer service standards and safety standards.

ESSENTIAL DUITIES AND RESPONSIBILITIES (May include but is not limited to the following)

• Uphold all standards set forth by the Company with regards to customer service customersatisfaction cleanliness and safety

• Uphold abide by and enforce company alcohol and drug policies and procedures

• Ensure all productivity goals set by the department are being met on each shift

• Provide the proper training to each employee and conduct follow up sessions to ensure training is effective

• Schedule appropriately according to business levels to minimize costs and maximize service

• Perform end of shift functions such as payroll ordering scheduling recaps etc.

• Issue performance evaluations positive and corrective feedback disciplinary action etc.

• Keep great employer/employee relationships and keep the lines of communication open

• Interview select and train new Beverage Team Members.

• Adjust rates of pay and hours of work

• Direct the work of Team Members recognize accomplishments perform evaluations and ensure productivity and efficiency of their work.

• Follow and enforce company safety standards

• Handle Beverage Team Member complaints discipline as necessary and provide for safety and security by monitoring or implementing legal compliance matters

• Exemplify our core values family style service our mission and vision

• Exemplify our DEI (diversity equity inclusion) culture

• Perform other job-related duties as assigned

KNOWLEDGE SKILLS AND ABILITIES

• Must have excellent written and verbal communication skills

• Ability to speak read write and understand English

• Must be computer literate

• High School diploma or equivalent
• Two years supervisory experience preferred

PHYSICAL DEMANDS AND WORK ENVIRONMENT (May be required in order to perform the essential functions of the position)

• Dexterity to utilize tools

• Ability to move quickly

• Subject to bright lights

• Ability to sit stand climb stairs and/or walk for long periods of time

• Work in hot or cold temperatures confined spaces dusty environment

• Constant guest and team member contact

• Ability to reach bend stoop twist hear type and tolerate high noise areas

• Work in outdoor weather conditions (hot/cold)

• Work in second-hand smoke environment

• Push/Pull up to 100 pounds and lift up to 50 pounds

• Accurate money/chip handling

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values service standards and family style service.

PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence have excellent communication skills and observation skills and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off nights weekends holidays and overtime as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.

The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

Caesars Entertainment will engage in an interactive process and make reasonable accommodations as required by law for individuals with disabilities or to accommodate pregnancy pregnancy-related conditions or where a conflict exists between the position and individuals religious beliefs or practices.

As a part of the new hire process candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race color national origin sex age over 40 religion disability sexual orientation gender identity or expression veteran status marital status or any other characteristic protected by law.