Hro(Hrss) Pd

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.
Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Process Associate/ Process Developer HRSS
This role is essential in supporting workforce relations by maintaining accurate and compliant documentation preparing detailed case summaries and assisting in internal investigations to address employee concerns. The ideal candidate will possess a strong background in employee relations administration document management and collaborating across HR and business functions to ensure a fair and compliant workplace.
Responsibilities
. Data Handling and Validation:
Collect validate and manage large datasets to ensure accuracy and completeness.
Manage changes to employee records across the employee lifecycle: hiring onboarding transfers promotions terminations personal detail updates long term leave & absence management exit layoff restructuring.
Manage and set up master data specific to organization and job design.
Manage L1/L2 query depending on the scope of work.

2. Operational Support:
Support standardized HR data administration processes and service level agreements (SLAs).
Maintain documentation of all employee data changes in compliance with audit requirements and data privacy policies (e.g. GDPR).

3. Employee Lifecycle Coordination:
Collaborate with onboarding payroll and benefits teams to ensure seamless transitions during employee lifecycle events.
Manage pre-onboarding tasks and ensure accurate new hire setup
Maintain candidate data across systems
Respond to L1 employee queries and escalate as needed.
Ensure timely communication and coordination with relevant stakeholders for approvals and data updates.
Maintain employee digital records and support document verification processes.
Qualifications we seek in you!
Minimum Qualifications
Masters degree in HR Business or related fields (MBA good to have).
experience in data management or operations.
Proficiency in tools like Microsoft Excel Outlook platforms.
Exceptional communication skills in English both written and spoken.

Preferred Qualifications/ Skills
Attention to detail and problem-solving mindset.
Effective communication and ability to coordinate across teams.
Ability to work in a fast-paced dynamic environment
Key Skills and Attributes:
Strong numerical and analytical abilities.
Attention to detail and problem-solving skills.
Excellent communication and customer service skills.

Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.