Customer Success Engineer

Delft - Netherlands

Monthly Salary: Not Disclosed

Posted on: 09-11-2025

Vacancies: 1 Vacancy

Job Summary

About Us

QuantWare is the worlds leading manufacturer of superconducting quantum hardware. As a high growth start-up with a global customer base our mission is to accelerate the advent of the quantum computer. We push the boundaries of whats possible in our field. We work on making the worlds largest quantum processors as fast as possible.

At QuantWare were not just producing quantum hardware for the hyperscalers of tomorrow; were working on technology that will change the world. To make that ambition a reality we need exceptional people who drive real impact. Thats where you come in.

As a Customer Success Engineer you will support our customers to be successful with QuantWares products; helping customers understand evaluate and integrate QuantWares products into their systems. You will get to work with both technical and commercial experts and play a key role in driving the broad adoption of QuantWares quantum hardware.

What youll be doing:

In this role youll combine deep technical understanding with strong communication skills to enable the success of our customers. You will:

Serve as the primary technical liaison between customers and the internal engineering and product teams.
Support customers throughout the full lifecycle from onboarding and system setup to calibration operation and performance optimization of quantum processors.
Translate customer requirements into actionable feedback for product and engineering teams to improve hardware documentation and training materials.
Develop and maintain technical training materials best-practices guides to enable customers to effectively use the companys quantum technology.
Troubleshoot hardware and integration issues coordinating with R&D to ensure rapid resolution and continuous improvement.
Gather and communicate customer insights to influence roadmap and product development priorities.
Represent the company at conferences customer meetings and partner collaborations.

Your profile

Were looking for someone who combines quantum know-how with a practical customer-focused mindset eager to deepen understanding of quantum technology and stay on top of developments in the field that combines:

At minimum a MSc in Physics Electrical Engineering with a focus on experimental quantum computing or cQED (strong preference for superconducting quantum computing).
Solid understanding of quantum hardware (e.g. superconducting qubits cryogenics microwave engineering) with an experimental quantum background very preferably superconducting.
Excellent communication skills able to explain complex concepts clearly to both technical and non-technical audiences.
Experience in a customer-facing or technical support role is a plus.
Comfortable working in a fast-paced multidisciplinary environment.
Eager to deepen technical understanding of quantum hardware.

What We Offer:

At QuantWare youll be part of a high-performing team of world-class experts in an ambitious fast-moving environment. From day one youll have the trust tools and support to do your best work. Heres what you can expect:

Competitive salary - A competitive monthly salary plus an 8% annual holiday bonus paid out each May

Pension thats built to last - A future-proof pension plan that includes partner and dependent coverage. QuantWare covers 63% of the premium

Flexibility built on trust - We focus on outcomes not hours. Youre trusted to manage your time and energy responsibly in a hybrid setup with an open vacation policy because with freedom comes ownership

Relocation support - If youre moving to the Netherlands well make the transition seamless. We cover visa support temporary housing in most cases and help securing the 30% tax benefit for eligible candidates.

Personal growth - We invest in your L&D with a budget available to each team member dependent on their individual ambitions development needs and performance

A focus on well-being - We support your physical and mental energy through wellness initiatives that help you recharge and stay sharp

A connected team - We make space to celebrate wins together with team events offsites and spontaneous moments that bring us closer

Financial clarity - Through our partnership with Equip youll get tools and expert guidance to help you understand and optimise your total compensation

Diversity & Inclusion at QuantWare

At QuantWare were committed to building a diverse and inclusive team where everyone feels respected valued and empowered to contribute. We believe that varied perspectives drive better decisions foster innovation and strengthen our work.

If youre excited about this opportunity but dont meet every single requirement we still encourage you to apply. You might bring a unique perspective or skill set that makes you a great fit for our team.

If you have any questions about the role or hiring process feel free to contact our Talent Partner Roberta Dessi at .

As part of our recruitment process candidates may be required to undergo pre-employment screening.

About Us QuantWare is the worlds leading manufacturer of superconducting quantum hardware. As a high growth start-up with a global customer base our mission is to accelerate the advent of the quantum computer. We push the boundaries of whats possible in our field. We work on making the worlds larges...