Software Engineer II – Community Report

The Company

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977 weve been building an ecosystem of intuitive tools designed for public safety agencies forensic labs court systems schools and other institutions. Through purposeful integrations and a selective growth strategy we focus on improving workflows to help our customers achieve more efficient operations better service and more just outcomes.

Our teams are driven by innovation expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. If youre passionate about making a meaningful difference wed love to hear from you.

CommunityReport and CallTriage are community facing products that empower the community member to get the help they need while simultaneously reducing the workload on public safety agencies. This team uses cutting edge technology to solve complex problems via conversation through voice text or chat.

TheCommunityReportandCallTriageteams will give you opportunities to evolve our two leadingAI basedproducts toleveragethe newest and greatest offered by LLMs NLP Conversational Generative and Agentic AI. Experience in AI and/or related experience in chatbots and related tech will be a strong bonus on your resume.

The Role

As aSoftware Engineer II you willberesponsible fordesigning developing andmaintainingsoftware applications working on both backend and frontend systems and contributing to the overall growth and innovation of our public safety product offerings. You will collaborate with cross-functional teams to deliver high-quality solutions while continuously improving your technicalexpertise.

WhatYoullDo

• Design implement test andmaintainhigh-quality software solutions that align with business needs and project requirements.
• Work closely with product owners designers and other engineers to understand product requirements and translate them into effective technical solutions.
• Ensure code quality by writing clean efficient and well-documented code. Perform unit testing integration testing and code reviews.
• Troubleshoot and resolve software defects production issues and technical problems.
• Contribute to the design and architecture of software applications ensuring scalability reliability and performance.
• Stay up to date with company standards technologies and best practices and apply them to improve the development process and product functionality.
• Provide guidance and support to junior engineersreviewingcode andofferingconstructive feedback to foster team growth.
• Participate in the teams development process including sprint planning standups and retrospectives. Communicate effectively with team members and stakeholders.
• Performs other related duties as assigned to support teamobjectives departmental needs and overall organizational priorities.

WhatYoullBring

• Degree in Computer Science Engineering ora relatedfield or equivalent industry experience and training.
• 2-5 years of professional experience in software development.
• Proficiencyin programming languages such as C# Python JavaScript or similar.
• Experience with front-end technologies (HTML CSS JavaScript) and back-end frameworks ( etc.).
• Experience with relational and/or NoSQL databases such as PostgreSQL MongoDB or similar.
• Experience with Git and other version control systems.
• Familiarity with unit testing and integration testing frameworks.
• Strong analytical and debugging skills with a focus on problem-solving and solution delivery.
• Familiarity with agile development practices including Scrum or Kanban.
• Excellent communication and collaboration skills with the ability to work in a team-oriented environment.

Impress Us With

• Experience with cloud services like AWS or Azure.
• Familiarity with CI/CD pipelines (JenkinsAzureDevOps etc..) Docker Kubernetes or other DevOps tools.
• Experience designing or working with APIs API based architecture and API Management tools.
• Knowledge ofadditionalprogramming languages (e.g. Delphi Java) or frameworks (e.g. WPF WinForms).
• Familiarity with AI tooling in development workflows.

This position requires security clearances due to the nature of our work with public safety agencies.Candidates must be legally authorized to work in Canada and must successfully obtain andmaintaina Reliability security clearance from the Government of Canada. Additionally candidates mustcomply withthe FBIs Criminal Justice Information Services (CJIS) Security Policy and pass a comprehensive fingerprint-based background check. Please note that specific customer contracts may imposeadditionalsecurity verification requirements. Obtaining andmaintainingall required security clearances is a condition of employment. For more information please visitPublic Services and Procurement Canadafor Reliability clearance details and theFBIs CJIS Security Policy Resource Centerfor CJIS requirements

Equal Opportunity

Versaterm is committed to building and supporting inclusion diversity and equity and sustaining a barrier-free areavailable on request throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies please