Bilingual Front Desk Office Assistant

Bilingual Front Desk / Office Assistant Join Our Purpose-Driven Pediatric Therapy Team
Work Location: 810 Lawrence Dr Newbury Park CA AND 1827 Knoll Dr Ventura CA
Part-Time (AM or PM shifts available; must be available for both office locations)
Potential to grow into a full-time position based on performance and clinic needs

Be the Friendly Face That Families Remember.

At Childrens Therapy Network (CTN) our Front Desk Team is the heart of the client experience. Were seeking a Bilingual (English/Spanish) Front Desk / Office Assistant who is warm reliable detail-oriented and thrives in a fast-paced pediatric environment. If youre passionate about helping others love staying organized and enjoy being the calm in the stormthis role is for you.

About Us

Childrens Therapy Network is a therapist-led pediatric practice providing Occupational Physical and Speech Therapy services across Ventura County. We serve over 500 families each year with compassion and excellence. Our Client Services team is more than receptionthey are partners in delivering high-quality care and making every family feel supported from the moment they walk in.

What Youll Do:

• Be the first point of contact for familiesgreet check in and welcome each client warmly

• Collect and process co-pays deductibles and explain basic insurance terms (well teach you!)

• Assist families with paperwork and clinic policies in a kind clear way

• Monitor and manage clinician schedulesensuring they stay full and patients consistently attend

• Follow up on cancellations coordinate reschedules and help prevent gaps in care

• Keep the clinic clean organized and stockeda tidy space helps everyone work better

• Support internal communications supply ordering and assist with fun events and outings

Key Performance Indicator (KPI):

Your primary KPI as a Front Desk team member is to keep clinicians schedules full and clients attending their sessions consistently. When clients show up kids make progress and our entire mission thrives.

Additional Details:

• Youll rotate between our Newbury Park and Ventura locations

• Shifts include arriving 15 minutes before opening and completing closing duties

• Expect training and support to grow in your rolewere invested in your success

• This role has the opportunity to become full-time as our team continues to grow

Compensation & Bonus Structure:

We offer a competitive hourly rate plus a profit-sharing bonus structurethe better CTN does the better you do. Your contributions directly support the clinics growth and we believe in sharing that success.

What You Bring:

• Bilingual in English & Spanish (required)

• High school diploma or GED (some college a plus)

• Minimum 2 years of customer service or administrative experience

• Friendly professional demeanor with strong communication skills

• Organized able to multi-task and stay calm under pressure

• Basic computer skills (Google Drive email scheduling software)

• A love for helping others and contributing to a collaborative team

Ready to Help Kids Thrive

If youre a proactive positive team player who loves connecting with families and supporting mission-driven carewe want to hear from you!

To apply: Send your resume and cover letter with the subject line:
Front Desk Position Your Name

Front Desk Receptionist Medical Office Assistant Bilingual Office Job Ventura County Part-Time Front Desk Job Pediatric Therapy Clinic Healthcare Front Office Client Services Assistant Spanish-Speaking Receptionist Therapy Clinic Admin Job