BRECOflex CO. L.L.C. is looking for an Order Entry Specialist to join our team!

The Order Entry Specialist is responsible for processing customer purchase orders (sales order entry). This includes verifying parts pricing and lead time. This role is also responsible for the resolution of order issues and working with customers to resolve those issues.

Job Requirements:

• Experience in an environment with customer interaction
• Engaging and outgoing personality and passion for helping customers.
• A general understanding and technical competence in industrial/packaging/drive components manufacturing
• Apply understanding and knowledge of BRECOflex products to assist customers with their quote requests
• Professional written and spoken communications skills
• Computer literate including a comprehensive understanding of Microsoft Office CRM Database SAGE/ERP Pricing Programs

Skills and Experience:

• Communication skills both written and verbal required
• Experience supporting outside sales and key account customers required
• Previous experience working with a manufacturing organization preferred
• Proficient in CRM required
• Experience with communicating customer product needs and application
• Experience with inventory and purchasing systems required
• Bi-lingual a PLUS!

Job Functions:

• Process customer orders through computer entry (ERP system)
• Access customer orders from portal and process as required
• Uses DTSearch to find a current quote or previous order to coincide with customer order
• Check inventory to coordinate lead times with order demand
• Determines validity of the order and escalates to resolution as required
• Checks customer order for accuracy
• Issues work orders to the production floor
• Generates internal and external purchase orders to fulfill order requirements
• Coordinates expedite and change requests with manufacturing
• Vendor Confirmations
• Stores PDF files as required
• Issues pre-shipment paperwork to the customer as requested
• Support activities as defined in departmental A3/SMART Goal
• Assists teammates to meet customer demand
• Projects assignments and daily tasks as assigned by management

The above job description is not intended to be an all-encompassing list of responsibilities skill efforts or working conditions associated with this position. It is intended to be a guideline reflecting the principle activities.

Physical/Environmental:

• Standard office setting
• Must be able to sit at a desk and operate a computer for an extended period of time
• Must be able to speak to customers over the phone
• Must be able to move about office and warehouse
• Must be able to focus on tasks without being distracted by competing ambient noise

BRECOflex Benefits:

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) plan with Company match
• Flexible Spending Account(s) Health Savings Account(s) & Dependent Care Account
• Paid Holidays
• PTO (Personal Vacation and Sick Days)
• Disability Insurance
• Employee Assistance Program
• Life Insurance