Protective Service Review Team
3003 N Central Ave Phoenix AZ

Salary: $28.1875 HRLY / $58630.00 Salary

Grade: 20

Closing Date: November 17 2025

The Protective Services Review Team (PSRT) is responsible for ensuring alleged perpetrators receive due process rights prior to the recording of the individuals name in the Department of Child Safety (DCS) Central Registry. This position will review all abuse and/or neglect findings from all regions. The Regional Review Specialist (RRS) is primarily responsible for determining if probable cause has been established by the investigation team after a finding has been proposed for substantiation. Travel may be required for official State business.

This position may offer the ability to work remotely within Arizona based upon the departments business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility autonomy and trust. Across our many agencies boards and commissions many State employees participate in the States Remote Work Program and are able to work remotely in their homes in offices and in hoteling spaces. All work including remote work should be performed within Arizona unless an exception is properly authorized in advance.

• Staffs each appeal request with PSRT Management. Prepares exhibit packets containing evidence reviewed and to be used in hearings. Attends and testifies at court hearings on behalf of the department. Consults and prepares for hearings with the Assistant Attorney Generals Office. Maintains regular contact with appellants and their legal counsel.
  
• Ensures proposed substantiated findings meet statutory guidelines prior to entry into the DCS Central Registry. Determines whether a finding and evidence review has met the necessary burden of proof for an administrative hearing.
  
• Reviews and processes all proposed substantiated findings from all regions. Reviews appeal requests from alleged perpetrators/appellants.
  
• Researches dependency documentation prior to processing the proposed findings. Visits field units for technical assistance and informational sessions. Composes correspondence and maintains regular contact with stakeholders.
  
• Other duties as assigned as related to the position

Knowledge Of:

• Federal and state statutes rules regulations and directives pertaining to the program responsibilities and activities of DCS
  
• Computer software programs to include Microsoft Suite Tableau Excel Guardian
  
• Child welfare practices
  
• Policies pertaining to abuse and neglect of children
  
• Investigative methods and data/evidence collection
  
• DCS Management System
  

Skills In:

• Verbal and written communication
  
• Maintaining Excel spreadsheets
  
• Establishing and maintaining effective working relationships
  
• Providing technical assistance and guidance
  

Ability To:

• Learn and adhere to DCS policies and procedures
  
• Learn and adhere to state and statues related to child welfare
  
• Understand and interpret service levels
  
• Apply agency procedures rules and regulations
  
• Complete Public Access research for court documentation

Bachelors Degree from an accredited college or university and three (3) years of DCS Specialist experience in investigations.

Requires the possession of and ability to retain a current valid state-issued drivers license appropriate to the assignment. Employees who drive on state business are subject to drivers license record checks must maintain acceptable driving records and must complete any driver training (see Arizona Administrative Code R.11). Employees may be required to use their own transportation as well as maintain valid motor vehicle insurance and current Arizona vehicle registration. Mileage may be reimbursed if applicable.

The ability to secure and maintain clearance from the DCS Central Registry

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business then the following requirements apply:Drivers License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

The State of Arizona provides an excellent comprehensive benefits package including:

• Affordable medical dental life and short-term disability insurance plans
  
• Top-ranked retirement and long-term disability plans
  
• 10 paid holidays per year
  
• Vacation time accrued at 4:00 hours bi-weekly for the first 3 years
  
• Sick time accrued at 3:42 hours bi-weekly
  
• Deferred compensation plan
  
• Wellness plans

By providing the option of a full-time or part-time remote work schedule employees enjoy improved work/life balance report higher job satisfaction and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot programhere. For a complete list of benefits provided by The State of Arizona please visit our benefits page

Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting or by email at Requests should be made as early as possible to allow time to arrange the accommodation. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.