Platform Monitoring Engineer

P-363

Note that this is a hybrid role and the person needs to go to the office based in São Paulo at least 3x a week.

This position requires shift work. Were looking for candidates who are open to working from 1 PM to 10 PM São Paulo time.

At Databricks we are passionate about empowering data teams to tackle the worlds most challenging problems from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the worlds best data and AI infrastructure platform enabling our customers to leverage deep data insights and enhance their business. Founded by engineers and customer-obsessed we leap at every opportunity to tackle technical challenges from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And were only getting started.

We are seeking an exceptional Senior Platform Monitoring Engineer to join our Platform Monitoring Team. This is a high-impact technical role for someone who thrives at the intersection of platform reliability incident response and customer obsession. You will serve as a critical first responder for the Databricks Platform leading complex investigations designing observability solutions and driving systemic improvements that enhance customer experience and platform stability.

The Impact You Will Have

• Lead platform incident investigation coordinating cross-functional teams through rapid detection mitigation and resolution to minimize customer impact.
• Conduct thorough post-incident root cause analysis across infrastructure services and cloud providers to identify systemic patterns and prevent future occurrences.
• Design and implement customer-focused alerting pipelines and end-to-end observability workflows to enhance detection coverage and reduce mean time to detection.
• Build automation tools establish reusable monitoring patterns and resolve reliability gaps that directly impact customer experience.

What We Are Looking For:

• Minimum of 5 years of experience as an SRE DevOps Engineer Production Engineer or similar role.
• Production-level experience with at least one major cloud provider (AWS Azure GCP) and proficiency in container and orchestration technologies (Docker Kubernetes).

• Hands-on experience with monitoring logging and alerting tools such as ELK Prometheus Grafana PagerDuty etc. Ability to architect monitoring solutions that correlate metrics logs and traces.

• Strong proficiency in Python or similar languages with the ability to build production-quality automation tools.
• Experience owning critical phases of the incident lifecycle from detection through resolution and post-mortem analysis in demanding production environments.
• BS or Masters or PhD in Computer Science or Computer Engineering or related Engineering field.