Warranty and Field Service Engineer
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Job Location:
Monthly Salary:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
This is an exciting time to join Garrett Motion! Garrett is one of the automotive industrys most iconic brands supplying cutting-edge technology solutions to nearly every major automaker and truck manufacturer in the world. Recognized for 70 years for its ground-breaking turbochargers Garrett is today leading the breakthrough of new electric boosting applications and software solutions that will continue to make vehicles safer more connected efficient and environmentally friendly.
We are seeking a highly experienced and strategic Warranty Engineer responsible for delivering technical support and customer service during the warranty period through failure analysis and field support (OE / OES / IAM). Maintains and updates the warranty database and ensures implementation of corrective and preventive actions to enhance product reliability and customer satisfaction. Supports both direct and matrix managers with warranty data from Brazil (costs trends action updates and customer-related topics).
Qualifications & Requirements
- Bachelor Degree in Engineering (Mechanical Production Mechatronics or similar)
- Advanced English
- Over 5 years experience in Warranty and Field Service Engineer Quality and Assembly Process (preferable in automotive industry)
- Experience in failure analysis customer service
- Knowledge and experience in Customer Portal (GM Iveco Ford Renault Scania etc)
- Technical knowledge in internal combustion engines turbocharger mechanical principles and manufacturing processes
- Technical knowledge in GD&T (Geometric and Descriptive Tolerance) Technical Drawings and interpretation
- FMEA
- MS Office
- SAP
We value
- Good communication skills
- Continuous improvement mindset
- Data analysis
- Customer negotiation skills
We Offer
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A supportive and inclusive work environment.
- The chance to make a significant impact on the companys success.
Required Experience:
IC
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
About Company
Garrett is a cutting-edge technology leader delivering differentiated solutions for emission reduction and energy efficiency. We are passionate about innovating for mobility and beyond. With a nearly 70-year legacy, we serve customer worldwide with passenger vehicle, commercial vehicl ... View more
