Supervisor Commercial

About Us:

One of the reasons why we are the nations leading parking management expert is because we recognize that people are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72 years we understand what it means to earn Every Thank You which is treating our clients partners guests and team members with utmost respect and courtesy. As one of the largest privately held management companies we have the experience passion and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies.

Culture:

We have a strong distinctive culture a culture that is heavily influenced by a shared vision style and values. Our company values are the glue that binds our business clients and team members. There are some common traits that contribute to our unique culture. Clear values caring loyalty humility and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers clients suppliers and team members. We guard these values and attributes fiercely.

About the Position:

As a supervisor you will assist the management team in overseeing a team of workers who perform a variety of tasks to keep our clients facility in top shape. You will perform various job responsibilities including those embodied by our company core values as follows.

Accountability

• Supervise parking attendants and ensure that all duties are completed according to company standards.
• Assist with implementing work schedules and assignments.
• Oversee daily cash handling procedures and submit accurate reports of collections.
• Hold team members accountable for their roles and responsibilities providing regular performance feedback and conducting performance evaluations.
• Promote a culture of professionalism accountability and exceptional customer service among the team.
• Accountable for the cleanliness and appearance of the parking area.
• Contribute to the development and implementation of park policies and procedures

Profitability

• Accountable for meeting or exceeding established performance targets.
• Order and maintain a supply of necessary materials and equipment.

Exceptional Service

• Ensure that all signage and markings are visible and clear for customers.
• Train and motivate staff to deliver excellent customer service including assisting with parking handling customer issues and maintaining a clean and safe facility.
• Address customer inquiries and complaints in a prompt and professional manner.
• Ensure that guests receive exceptional service and address any guest concerns or complaints promptly and effectively.
• Inspect parks regularly to ensure they are clean safe and well-maintained.
• Continuously seek ways to improve service quality and efficiency.

Communication

• Regularly update upper management on operational challenges.
• Foster clear and open communication within the team and with other departments.
• Provide training to workers on safety regulations equipment usage and job duties.

Family

• Promote teamwork inclusion and respect among all staff.

About YOU:

Youll have the opportunity to use your organizational and communication skills to ensure your team consistently meets goals and provides excellent service to visitors.

Your Qualifications:

• High school diploma or GED.
• 1 year of supervisory experience.
• Excellent communication and interpersonal abilities.
• Physical ability to lift heavy items (50 lbs).

What We Can Offer You for All Your Hard Work:

• Medical dental vision life insurance coverage
• Flexible Spending Accounts
• 401k
• Vacation/Sick
• Holiday
• Discount programs

Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race color religion sex disability age sexual orientation gender identity national origin veteran status or genetic information. As part of this commitment Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed please email: describing the accommodation.