General Manager
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Job Location:
Manchester - UK
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
What youll bring to the team
Were looking for a General Manager to be the driving force behind SEA LIFE Manchester a chance to lead this attraction in an iconic location driving operational excellence unforgettable guest experiences and impactful conservation initiatives.
Key Responsibilities:
- Deliver world-class guest experiences that inspire and educate ensuring visitors leave with lasting memories.
- Champion health safety and security creating a safe magical environment for every guest and team member.
- Lead a passionate diverse team fostering collaboration and celebrating success.
- Develop and execute innovative marketing and business strategies.
- Drive financial performance managing budgets and achieving growth targets.
- Champion conservation through community projects.
This is a permanent full-time role working 5 out of 7 days. Due to our business being open all year round we require full availability including weekends and bank holidays.
Qualifications & Experience
Were looking for a dynamic driven leader with the vision and skills to inspire teams and deliver exceptional results. Youll bring a commercial mindset operational expertise and a passion for conservation and community.
Essential Skills and Experience:
- A proven track record in senior leadership roles ideally at GM level within tourism entertainment or guest-focused sectors.
- Exceptional people leadership with the ability to motivate and inspire a diverse team to deliver amazing guest experiences.
- Strong commercial acumen including expertise in budgeting forecasting and driving profitability while maintaining a guest-first approach.
- Strategic thinking with hands-on operational experience enabling you to balance day-to-day management with long-term growth planning.
- Commitment to health safety and security ensuring the well-being of guests and team members at all times.
- Excellent communication and stakeholder management skills fostering collaboration across teams partners and the local community.
- Passion for sustainability and conservation with the ability to champion SEA LIFEs mission to protect marine life and the environment.
- Understanding of Manchesters unique culture and community dynamics is a bonus.
Benefits
Alongside being able to lead innovate and drive business success youll also receive:
- 33 days holiday including bank holidays
- Private Medical Insurance
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you your family and friends every year
- Enjoy the Ride Pass giving you and 5 others a Merlin Annual Pass (Gold edition)
- Discounted rates at Merlin hotels globally
- Employee pricing up to 55% off cinema tickets
If you have any questions or require assistance due to a disability or medical condition please contact us by email at and one of the team will get back to you as soon as possible.
Pay Range
Required Experience:
Director
Key Skills
- Restaurant Experience
- Hospitality Experience
- Interviewing
- Management Experience
- Profit & Loss
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Restaurant Management
- Retail Management
- Recruiting
