Director of CRM Operations
Share
Job Location:
Cornelius, NC - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Director of CRM Operations
Remote (U.S.) Occasional travel to Charlotte NC HQ
About the Opportunity
FranDevCo represents some of the fastest-growing most recognized brands in the franchise industry. As our sales engine scales were ready to bring precision and power to the systems that drive it.
We are looking for a Director of CRM Operations who will take ownership of refining optimizing and scaling our HubSpot environment to match the sophistication of our team our candidates and the brands we represent.
Were a franchise growth organization that helps brands achieve consistent sustainable growth through proven systems and processes. Our turnkey platform brings together expertise in franchise sales marketing operations finance and exit strategies backed by a team with over 100 years of combined experience attracting top-performing franchisees.
At FranDevCo were a high-performing people-first company built on collaboration process and purpose. And we genuinely care about what we do.
Our foundation is built on our G.R.O.W. values:
- Growth Were passionate about growing businesses and people.
- Reliable We do what we say and follow through.
- Operate with Purpose Everything we do has intention.
- We Culture True success comes from teamwork and collaboration.
We work hard play hard and value relationships as much as results.
What We Offer
- A strong values-driven culture that supports your success
- Systems and tools that make your job easier
- Competitive base salary
- Health insurance
- Paid holidays and vacation time
- Company laptop
What Youll Do
- Own the architecture optimization and ongoing management of our HubSpot CRM and Marketing Hubs.
- Audit rebuild and streamline pipelines workflows and automations to drive measurable efficiency and scalability.
- Create intuitive dashboards and reporting for sales managers and executive leadership turning data into actionable insight.
- Partner closely with Franchise Development Operations and Marketing teams to ensure CRM strategy aligns with business goals.
- Implement automations that free our sales team to focus on relationships not repetitive tasks.
- Ensure seamless integration between sales and marketing activity empowering our digital team to launch and track lead generation campaigns for franchisor clients.
Who You Are
- A precision-minded CRM operator with 5 years of CRM management experience including at least 2 years in HubSpot.
- Hands-on and proactive you build test and improve systems yourself rather than waiting for direction.
- Experienced supporting high-ticket multi-step sales processes where timing nurturing and data accuracy matter.
- Comfortable collaborating with leadership and sales teams to define how HubSpot best supports revenue goals.
- Energized by fast growth structure-building and solving operational puzzles that unlock performance.
- Bonus points if youve worked in franchise development for a franchisor platform or with a rapidly scaling franchisor brand.
Work Setup
- Remote-first (U.S.) with optional hybrid flexibility in Charlotte NC.
- Minimal travel approximately 1-2 trips per year to HQ for training and team connection.
Why Join FranDevCo
If youre passionate about helping people find great franchise opportunities and want to be part of a team that values growth reliability and purpose wed love to hear from you.
Required Experience:
Director
Key Skills
- Risk Management
- Negiotiation
- Operational management
- Smartsheets
- Strategic Planning
- Team Management
- Budgeting
- Leadership Experience
- Program Development
- Supervising Experience
- Financial Planning
About Company
FranDevCo is a Franchise Development Company that helps you differentiate your franchise concept from the vast seas of competition.
