Date Posted:
Country:
United States of America
Location:
OT452: TMN - DENVER CO 9750 E. Easter Avenue Centennial CO 80112 USA
Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity
Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff including employee selection and development field training and safety. This individual will also lead operational efforts managing costs while ensuring superior customer satisfaction. You will report to the Sr Manager Denver Service Sales & Ops in the Denver territory.
On a typical day you will:
- Ensure field employee safety and quality of service in your territory
- Plan organize and manage service field activities to ensure that these activities meet customer needs and company standards
- Ensure effective and efficient allocation of available resources such as manpower and materials
- Conduct field education training with field workforce
- Improve efficiencies managing route schedules and callback rates
- Understand how to provide technical support to field staff either self-provided or redirected to other experts
- Authorize repair orders and tracking completion
- Lead change toward better efficiency and communication
What you will need to be successful:
- High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 7 years)
- Experience working with a team of technicians is required 2-3 years of management experience if coming from outside of the industry
- 3-4 years of experience within the industry if no management experience
- Leadership experience is highly preferred
- Elevator industry experience is desired but not required
- Excellent communication skills and leadership skills and the ability to work in a highly team-oriented and dynamic environment
- Strong computer and technology skills business acumen and a passion for customer service
- Travel is required within your territory drivers license as required for your territory
Work Authorization:
Given the nature of the position Otis Elevator does not support sponsorship e.g. H-1B or TN petitions/applications for this position.
Benefits:
Otis currently provides our colleagues with the following benefits:
Salary Transparency:
The salary range for this role is $115000 - 140000. We may ultimately pay more or less than the posted range and the range may change in the future. Pay within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Required Experience:
Manager
Date Posted:Country: United States of AmericaLocation: OT452: TMN - DENVER CO 9750 E. Easter Avenue Centennial CO 80112 USAWould you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee OpportunityOtis Elevator is seeking a passionate and...
Date Posted:
Country:
United States of America
Location:
OT452: TMN - DENVER CO 9750 E. Easter Avenue Centennial CO 80112 USA
Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity
Otis Elevator is seeking a passionate and driven individual to join and lead our maintenance operations and help us continue to provide exceptional service to our customers. The main goal of the role is to provide day-to-day management and training of field staff including employee selection and development field training and safety. This individual will also lead operational efforts managing costs while ensuring superior customer satisfaction. You will report to the Sr Manager Denver Service Sales & Ops in the Denver territory.
On a typical day you will:
- Ensure field employee safety and quality of service in your territory
- Plan organize and manage service field activities to ensure that these activities meet customer needs and company standards
- Ensure effective and efficient allocation of available resources such as manpower and materials
- Conduct field education training with field workforce
- Improve efficiencies managing route schedules and callback rates
- Understand how to provide technical support to field staff either self-provided or redirected to other experts
- Authorize repair orders and tracking completion
- Lead change toward better efficiency and communication
What you will need to be successful:
- High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 7 years)
- Experience working with a team of technicians is required 2-3 years of management experience if coming from outside of the industry
- 3-4 years of experience within the industry if no management experience
- Leadership experience is highly preferred
- Elevator industry experience is desired but not required
- Excellent communication skills and leadership skills and the ability to work in a highly team-oriented and dynamic environment
- Strong computer and technology skills business acumen and a passion for customer service
- Travel is required within your territory drivers license as required for your territory
Work Authorization:
Given the nature of the position Otis Elevator does not support sponsorship e.g. H-1B or TN petitions/applications for this position.
Benefits:
Otis currently provides our colleagues with the following benefits:
Salary Transparency:
The salary range for this role is $115000 - 140000. We may ultimately pay more or less than the posted range and the range may change in the future. Pay within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance and business or organizational needs.
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 69000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
Required Experience:
Manager
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