Internal Quality Assurer (Basildon)

Who are we

This is an exciting time to join the TCHC Group. TCHC Group was set up in August 2004. Since then we have continued to develop and deliver programmes to support both young people and adults to learn achieve and progress toward greater opportunities. TCHC is an organisation that believes in creating opportunities for all. It is an organisation that is ethical friendly and considerate and encompasses these values in all its services and operations. Most of all we believe in working together as a team to create opportunities for the individuals we work with to grow to help them recognise and achieve their aspirations and goals and attain a positive outcome.

TCHC is a disability confident committed employer.

Who are we looking for

TCHC is looking for a passionate and qualified Internal Quality Assurer to quality assure our study programmes across our delivery including:

Health and Social Care/Childcare

Employability/Progression

Functional Skills

We are looking for an experienced Internal Quality Assurer (IQA) who will working alongside existing IQA staff support the TCHC Group delivery to ensure that Tutors and Centre Managers are working to the highest of standards and meeting all the requirements to successfully achieve their learners on programme.

Travel is essential for this role so the candidate must be able to drive and have access to a car. Due to the location of our centres it would not be feasible to use public transport.

Job Title:Internal Quality Assurer

Location:You will be based in Basildon and at Home. However travelling to the other TCHC locations is essential in the East Counties and Kent.

Working Hours:8.30 am to 5.00 pm OR 9:00 am to 5:30 pm Monday to Friday 1-hour lunch 37.5 hours per week

Contract Type:Permanent

Reports to:Curriculum and Quality Manager

Salary Band:28000 to 31000

What are we looking for

Qualifications:

PTLLS Certificate of Education or PGCE qualification

Assessor qualification at Level 3 or above

Level 4 IQA qualification

Level 2 Functional Skills qualifications or equivalent in English and Maths

Main Tasks & Responsibilities

Work with the Curriculum and Quality Manager to ensure the Quality Assurance (QA) strategy is fully implemented across the TCHC Group in terms of but not restricted to IQA Sample Planning Standardisation Observations of Teaching Learning and Assessment Site Support Visits Coaching CPD and Customer Service Calls.

As an IQA you are required to carry out the following duties in the context of TCHCs policies and practices particularly Safeguarding Prevent Equality and Diversity Health and Safety and Data Protection:

Monitoring and Continuous Improvement

Undertake regular CPD and record it using company documents.

Visit offices and centres to conduct quality assurance checks and provide advice and suggestions for improvement.

Undertake qualifications where suitable as part of your own learning and development.

Check Schemes of Works as required.

Work with teaching staff to ensure learners complete timely.

Prepare teaching staff risk bandings in line with company requirements.

Attend any training and meetings as required including external events.

Be responsible for promoting and safeguarding (including Prevent) the welfare of all learners for whom you have responsibility or with whom you come into contact with and adhere to TCHCs Safeguarding and Prevent policies.

Carry out compliance checks on learner reviews and other vital documentation relating to the learner journey.

Ensure that quality cycles are followed.

Take responsibility for ensuring that the centres make progress towards the agreed tasks set in the quality improvement plan.

Contribute to the company self-assessment process.

Participate in audits centre mock inspections and deep dives as required.

Review support provided to SEND learners and those with an EHCP to work with teams to ensure the learner receives the best possible experience.

Work with key stakeholders to monitor learner progress and intervene where there is cause for concern.

Sampling

Carry out customer service calls to learners and employers to gain feedback on the quality of education they receive.

Maintain IQA Sampling Plans to cover all qualifications and teaching staff.

Carry out regular summative and formative sampling as required.

Support

Provide teaching staff with recorded support based on their training needs.

Observations

Carry out Observations of teaching learning and assessment as required and keep tracking systems updated.

Ensure observation development plan tasks are completed timely.

Work closely with centre teams to encourage and challenge them to improve over time.

Promote peer-to-peer observations where possible.

Standardisations

Book standardisations according to the standardisation planner well in advance of the meetings.

Prepare standardisation agendas and send out at least 1 week prior to the meeting.

Chair standardisation meetings and take minutes.

Surveys

Ensure that staff complete standardisation surveys following meetings and review the data to improve their experience for next time.

Check learner parent/carer local authority and partner surveys share success and make recommendations on how improvements can be made.

Awarding bodies/OFSTED

Follow all company policies and procedures.

Be familiar with and research updates to qualification specifications and handbooks for subjects quality assured.

Participate in OFSTED inspections as required.

Be very familiar with key company policies.

Attend External Quality Assurance (EQA) visits as required and follow up on any actions and recommendations to achieve/maintain Direct Claim Status

Note: These responsibilities serve as an initial outline for the tasks that the post holder will initially be expected to perform. Changes may occur over time to accommodate evolving job requirements and adapt to shifting circumstances.

Furthermore given the dynamic nature of our operational environment it is crucial for individuals in these roles to demonstrate flexibility and a willingness to travel to different work locations. This outline represents an initial plan and will be subject to periodic review as part of our Continuous Professional Development process.

Confidentiality

The individual in this role is responsible for upholding the confidentiality of information pertaining to clients staff and other stakeholders. Certain aspects of their work involve handling confidential information which should not be disclosed to individuals outside the scope of their official duties. It is imperative that the post holder consistently always adheres to the provisions of the General Data Regulation Act.

Safeguarding Prevent & Equal Opportunities

TCHC is dedicated to promoting equal opportunities and preventing discrimination for everyone. Our commitment extends to adhering to Safer Recruitment Policies safeguarding practices complying with the Prevent Duty and advocating for the well-being of children youth and pursuit of our dedication we will continuously enhance and refine our robust safeguarding processes and procedures fostering a culture of safeguarding among our team members and volunteers.

Commitment to Safeguarding

TCHC is committed to Safeguarding and promoting the welfare of children young people and adults. All staff are expected to adhere to our Safeguarding & Child Protection Policy and the safeguarding responsibilities outlined in their job description.

We conduct Safer Recruitment Checks on all staff prior to confirming a start date in line with Keeping Children Safe in Education. An online search of information within the public domain is conducted on all candidates who are invited to interview.

This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974. The amendments to the ROA 1974 (Exceptions Order 1975 amended 2013 and 2020) provide that when applying for certain jobs and activities certain spent convictions and cautions are protected so they do not need to be disclosed to employers and if they are disclosed employers cannot take them into account. The MOJs guidance on the Rehabilitation of Offenders Act 1974 and the Exceptions Order 1975 provides information about which convictions must be declared during job applications and related exceptions and further information about filtering offences can be found in the DBS filtering guide. Please see our Recruitment with Safer Recruitment Policy for further information or get in touch on or

Pre-employment checks

The company also conducts an internal online search on social media platforms in accordance with the Keeping Children Safe in Education guidance. Should any pertinent information arise from this search it will be discussed with the applicant as part of the recruitment process.

Please note that upon a successful job offer the company performs digitalised right-to-work checks and initiates DBS applications through an external service provider. An enhanced DBS check including the barred list is mandatory for this role.

Rewards for your hard work

For us here at TCHC reward means far more than just pay. Our generous and competitive benefits package includes:

The full-time equivalent annual leave entitlement is 20 days per year in addition to 8 UK public holidays. An additional day of leave will be added for each complete year of service effective from the commencement of the next holiday year up to a maximum of 5 additional days after 5 years of service giving a maximum total annual leave entitlement of 25 days. This will be pro rata for part-time hours.

We operate a Christmas and New Year shutdown period in which you will receive an additional 3 days of leave at full pay to cover this closure period after 1 year of service. This will be pro rata for part-time hours.

When your birthday falls on a working day you will receive the day off at full pay.

Sickness pay allowance after the probationary period.

Pension scheme after 3 months you have been employed with us

Bupa Cash Plan level 1 paid by the company after the probationary period.

Employee Assistance Programme to access help and support 24 hours a day every day of the year for immediate family (eligibility applies)

Discounted membership for BUPA (subject to the qualifying conditions)

Long Service club loyalty gift upon completion of 5 and 10 years of continuous service

Quarterly and annual awards

Company tools and equipment for the performance of your duties

Reimbursement of travel to other locations outside of the Centre (this will exclude travelling to the usual workplace)

How to Apply

To apply please complete the application form online at: