Additional Information: This hotel is owned and operated by an independent franchisee Concord Hospitality Enterprises Company. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.
About The Ben Hotel
At The Ben West Palm Beach every corner tells a story. Part of Marriotts Autograph Collection our hotel is inspired by the legendary Byrd Birdie Dewey and her famed Ben Trovato Estatea haven where creativity individuality and elegance converged. Today that same spirit lives on through our story-rich design gracious hospitality and commitment to experiences that are Exactly Like Nothing Else.
Nestled along the shimmering waterfront The Ben offers sweeping marina views a rooftop saltwater pool and curated dining at Proper Grit our signature whisky and supper clubinspired restaurant and Spruzzo downtowns only water-facing rooftop lounge. With every interaction our team transforms ordinary moments into timeless memories blending classic charm with modern sophistication.
Discover more at .
Position Overview
The Revenue Coordinator is the analytical heartbeat behind The Bens success storybridging operational excellence and strategic insight. This position is ideal for someone with a strong foundation in reservations who is eager to step into the world of revenue management. Youll work closely with the Director of Revenue assisting in daily revenue tasks managing reservations and supporting data-driven decisions that help shape the hotels growth and profitability. This is more than a coordination roleits a learning journey into the art and science of maximizing performance and elevating the guest experience.
Key Responsibilities
Process and manage individual and group reservations accurately and efficiently.
Respond to guest inquiries regarding availability rates and accommodations with professionalism and warmth.
Assist in maintaining rate parity and accuracy across all distribution channels.
Support the Director of Revenue with data entry reporting and revenue analysis.
Help prepare daily weekly and monthly performance reports.
Audit reservations for accuracy ensuring proper market segmentation and coding.
Collaborate with Sales Front Office and Reservations teams to align on inventory pricing and forecast strategies.
Participate in weekly revenue meetings offering insights and learning from strategic discussions.
Load rates packages and restrictions into PMS and CRS systems as directed.
Handle sensitive guest and associate matters with confidentiality diplomacy and discretion.
Escalate technical or system-related issues promptly to ensure smooth operations.
Strong interest in revenue management analytics and hospitality strategy.
Previous experience in hotel reservations or front office operations preferred.
Proficiency in Microsoft Office particularly Excel; experience with hotel systems such as LightSpeed MARSHA One Yield or EMPOWER a plus.
Detail-oriented organized and capable of managing multiple priorities with accuracy.
Excellent communication skills and a collaborative mindset.
Self-motivated with the ability to work both independently and as part of a high-performing team.
Why Youll Love Working With Us
As a full-time associate at The Ben youll enjoy:
Competitive pay ($18-$20)
Comprehensive medical dental and vision insurance
Life and disability coverage
401(k) with company match
Tuition assistance
Travel and hotel discounts (Marriott & Concord properties)
Career development and advancement opportunitiesincluding mentorship into future revenue management roles
Our Culture
Concord Hospitality is built on five Cornerstones: Quality Integrity Community Profitability and Fun. Our Associate First philosophy ensures every team member feels valued supported and empowered to grow. At The Ben hospitality is both an art and a storyand we invite you to help us write the next chapter.
This company is an equal opportunity employer.
frnch1
Required Experience:
IC
At Le Méridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savou ... View more