Deployment Cabling Technician Night Shift

GENERAL JOB DESCRIPTION:

Connectivity Point Design and Installation has an immediate opening for a Deployment Technician. This role supports both the Deployment Service and Structured Cabling divisions as the role of Deployment Technician you will provide network and point of sale hardware installation maintenance and service throughout New England and New York State. This role will also trouble shoot and maintain commercial data voice fiber optic and paging security audio/visual and cabling systems for various this position you will need to educate customers on the proper use services and maintenance of equipment and address questions or concerns of the customer. This position works closely with the Service Department Manager Project Manager(s) and Customers to perform the onsite field service work requests and ensure their successful completion.

This job will require regional travel and scheduling flexibility including working mostly nights some days weekends and on-call work. The current deployment schedule is Monday thru Thursday 9pm-7am.

JOB RESPONSIBILITIES:

• Interact with customers who require staging and installation of their network and point of sale hardware at various locations regionally.
• Load customer provided image files on customer provided network equipment.
• Inventory and organize customer staging and storage area.
• Visit customer sites as scheduled to install customer hardware per specific instructions.
• Work with customer helpdesk and IT support to confirm hardware is online and operating as expected
• Accurately document and report any issues encountered while onsite for installations.
• Collect and document hardware-specific information such as serial numbers the quantity of devices etc. as required and enter into customer inventory management system.
• Ensure the work is completed on time and satisfactorily.
• Ensure work is completed following customer specifications and to industry standards.
• Travel regionally and work a flexible schedule including days nights weekends and on-call work.
• Work involves driving a company vehicle; using hand tools; Climbing ladders; using scissor lifts.
• Follows all company safety policies and procedures; and reports all accidents hazards and equipment problems.
• Attends and participates in various meetings within the company.
• Performs other duties as assigned.

SKILLS/EXPERIENCE/TRAINING REQUIRED:

• High School Diploma or equivalent combination of education and experience.
• Basic to advanced technical skills with installation service troubleshooting and maintaining of commercial data voice fiber optic and paging security audio/visual and cabling systems.
• Solid level of understanding of PC components PC hardware and associated software. A certification is a plus.
• Industry-specific Manufacturer Certifications and BICSI training and/or Certifications preferred but not required.
• A strong working knowledge of TIA and BICSI Standards; including troubleshooting and service preferred but not required.
• Working knowledge of building codes electrical codes communication standards and installation.
• Ability to follow blueprints notes and specifications to meets the job requirements.
• Basic written and verbal communications skills.
• Experience with construction and adherence to large and small project scheduling.
• Enjoys hands-on problem-solving in a fast-paced work environment.
• Ability to work well both independently and as part of a professional team.

• Willingness to be a positive leader and a great follower.
• Excellent time management planning and forward-thinking skills.
• Self-motivated with a positive and professional attitude.
• Excellent communication and listening skills.
• Strong team building customer service and interpersonal skills.
• Must possess good decision-making skills be very organized and detail-oriented.
• Knowledge of and ability to perform basic math functions.
• Basic computer skills using Microsoft Office suite (i.e. Word Excel Outlook) preferred.
• Must maintain a valid drivers license.

Connectivity Point Design and Installation is a fast-growing technology company providing design installation and support services for low-voltage infrastructure and equipment. Our professional services fall into five major disciplines: Structured Network Cabling Audio-Visual Solutions Security Solutions Wireless Networks and Telephone Systems. Established in 2002 this Maine based business has more than 175 employees and has performed work in 44 states and 24 countries.

Named one of the Best Places to Work in Maine for six years in a row Connectivity Point is an equal opportunity employer offering competitive wages and generous employee benefits including paid holidays Paid Time Off (PTO) group medical dental disability and life insurance and 401K retirement plan with a company match.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements the Company reserves the right to modify add or remove duties and assign other duties as necessary.

Required Experience:

IC