Service Dispatcher
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Job Location:
Tallahassee, FL - USA
Monthly Salary:
Not Disclosed
Posted on:
09-11-2025
Vacancies:
1 Vacancy
Job Summary
Job Type: Full-Time
Experience: Required
Earnings: Most Competitive Compensation Package in the Area
Work Schedule: Variable
This is not a remote position.
Drug-free workplace
Must be willing to submit to a Pre-Employment Background Check Motor Vehicle Report Review & Drug Screen
- Assign repair orders to technicians based on skill level efficiency and availability
- Monitor shop workflow and technician productivity to maintain an even efficient workload
- Communicate effectively with Service Advisors Technicians and the Parts Department
- Review repair orders for accuracy completeness and proper MPI/video documentation
- Track vehicle status and provide updates to advisors on progress or delays
- Assist with quality control and time management on shop repairs
- Maintain a clean and organized dispatch area
- Support leadership in achieving departmental goals for productivity CSI and efficiency
- Prior technician experience or extensive automotive repair knowledge is required
- Proven ability to manage shop workflow and prioritize repairs
- Strong communication organization and multitasking skills
- Knowledge of warranty procedures and repair order documentation
- Familiarity with CDK or similar DMS software preferred
- Positive attitude team-player mindset and attention to detail
- Competitive pay based on experience
- PPO Medical Dental & Vision insurance options after 30 days
- Employer Paid Life Insurance
- Employee Assistance Program
- Supplemental Benefit Insurance including Short-Term & Long-Term Disability Insurance
- 401(k) with Employer Match
- On Demand Pay Program
- Paid Time Off
- Employee Discounts
- Paid time off and holidays
- Career growth opportunities within Werner Automotive Group
- Supportive management and a family-like team atmosphere
EEOC STATEMENT
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Werner Hyundai is searching for experienced technicians to join our fast-growing Service Department. We are a high-volume, high-energy team dedicated to deliver...
