Underwriting Specialist (Small Business)

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JOB DESCRIPTION:

Under technical direction responsible for underwriting risks in our Small Commercial Business Unit. Responsible for underwriting the Connect (BOP) Workers Compensation Auto and Umbrella segments. Works within specific limits of authority on assignments requiring significant technical complexity and coordination. Utilizes underwriting policies and guidelines rating manual rules and insurance laws and regulations.

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

Underwriting Expertise

• A positive and engaged team member with a growth mindset who works with assigned agencies to write profitable business for the Small Business Unit

• Reviews applications and financial requirements to determine acceptability of risk in accordance with CNAs underwriting guidelines and documentation standards

• Understands pricing components and rating methodology as well as use of predictive modeling tools; prices risk based on underwriting analysis

• Uses all appropriate underwriting tools disciplines and knowledge of strategies to ensure underwriting guidelines are followed

• Demonstrates technical underwriting skills through strategic thorough referrals account reviews and file documentation

• Prepares or analyzes information on adverse underwriting decisions pricing underwriting requirements large loss reviews and declinations in order to drive results within the assigned territory

• Adheres to CAT guidelines and underwriting discipline to minimize exposure and appropriately price risk

• Keeps current on state/territory issues regulations and trends

Portfolio Management

• Manages assigned portfolio to achieve gross written premium profitability rate retention product mix new business and portfolio management goals

• Prioritizes time and resources to effectively manage and optimize agent performance

• Operates with an enterprise perspective to identify cross sell opportunities and create growth within other lines of business and customer segments

• Demonstrates in-depth knowledge of CNAs products and appetite while clearly communicating CNAs position at the point of sale

Sales & Distribution Management

• Builds/maintains rigorous sales practices using all CNA systems including and other sales tools and disciplines

• Develops strong agency relationships to build pipeline agency intelligence and drives performance to meet and exceed results

• Develops and implements agency-specific plans monitors performance and adjusts plan to ensure a substantial pipeline for future profitable growth

• Drives effective internal and external relationship management and customer activities to build trust facilitate negotiation and secure commitment with the customer

• Proactively identifies cross-sell opportunities and partners with other underwriters to deliver comprehensive insurance solutions for the customer

Skills Knowledge & Abilities

• Advanced knowledge of underwriting and P&C insurance industry theories and practices

• Ability to work efficiently in a high paced environment where hard work is rewarded

• Demonstrated high level of technical expertise and product specific knowledge

• Strong interpersonal communication and negotiation skills

• Ability to effectively interact with all levels of CNAs internal and external business partners

• Ability to work both independently and collaborate with others

• Strong analytical and problem-solving skills

• Ability to exercise independent judgment and to make critical business decisions effectively

• Knowledge of Microsoft Office Suite as well as other business-related software

• Demonstrated leadership skills

Education & Experience

• Bachelors degree or equivalent experience. Professional designations preferred.

• Typically a minimum of three to five years of underwriting experience

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In certain jurisdictions CNA is legally required to include a reasonable estimate of the compensation for this District of Columbia California Colorado Connecticut Illinois Maryland Massachusetts New York and Washington the national base pay range for this job level is $54000 to $103000 determinations are based on various factors including but not limited to relevant work experience skills certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees and their family members achieve their physical financial emotional and social wellbeing goals. For a detailed look at CNAs benefits please visit.

CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation please contact.