Application Support Engineer

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 08-11-2025

Vacancies: 1 Vacancy

Job Summary

Job Title: Application Support Engineer
Location: Boston MA (Remote)
Duration: 12 Months
Client: Accenture

Responsibilities:

Monitor and triage jobs system integrations and application processes.
Manage user access and requests for complex or sensitive systems.
Collaborate with internal teams and third-party vendors to resolve production issues.
Triage and manage both major and minor production incidents.
Monitor and manage support queues efficiently.
Document the status and resolution of incidents requests and problems.
Gather and analyze data to support audit and regulatory activities.
Work closely with application development teams to recommend enhancements and improvements.
Support system patching maintenance and full application lifecycle processes.
Participate in organization-wide technology initiatives and projects.
Research and respond to business and data inquiries.
Assist with system access certifications basic reporting and automation efforts.
Support production software release activities.
Contribute to business continuity and disaster recovery planning and testing.

Required Technical Skills:

4 5 years of experience in application support or a similar technical role.
Strong troubleshooting and analytical abilities within a Microsoft Windows environment.
Self-motivated and capable of driving issues to resolution.
Excellent verbal and written communication skills.
Experience in the financial industry is a plus.

Additional Technical Skills:

Hands-on experience with Windows Desktop and Server administration.
Intermediate proficiency in Microsoft SQL.
Experience with scripting languages (Python VBScript PowerShell).
Familiarity with ETL tools and data pipelines (e.g. SSIS).
Experience with BI tools such as Cognos or Tableau.
Exposure to cloud platforms (Snowflake AWS Microsoft Azure) is a plus.
Understanding of DevOps and Agile methodologies preferred.
Experience supporting large data-gathering or web-scraping jobs.

Job Title: Application Support Engineer Location: Boston MA (Remote) Duration: 12 Months Client: Accenture Responsibilities: Monitor and triage jobs system integrations and application processes. Manage user access and requests for complex or sensitive systems. Collaborate with internal teams and ...