Customer Handling Supervisor

Coimbatore - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Description Customer Handling Supervisor (CHS)

Position Title: Customer Handling Supervisor (CHS)
Location: CBE
Department: Operations / Customer Service
Reports To: Regional Head

Key Responsibilities:

Customer Relationship Management:
- Act as the primary point of contact for customers ensuring their queries and issues are handled promptly and professionally.
- Build and maintain strong long-term customer relationships to support business growth.
Shipment Coordination:
- Monitor daily shipment activities to ensure timely pickups and deliveries.
- Coordinate with operations teams to resolve delivery issues damages or short cases.
Documentation:
- Verify and maintain all customer documents including e-way bills NOCs and other necessary paperwork.

Job Description Customer Handling Supervisor (CHS) Position Title: Customer Handling Supervisor (CHS) Location: CBE Department: Operations / Customer Service Reports To: Regional Head Key Responsibilities: Customer Relationship Management: Act as the primary point of contact for customer...