Maintenance Technical Support Engineer

Req ID:500682

At Alstom we understand transport networks and what moves people. From high-speed trains metros monorails and trams to turnkey systems services infrastructure signalling and digital mobility we offer our diverse customers the broadest portfolio in the industry. Every day more than 80 000 colleagues lead the way to greener and smarter mobility worldwide connecting cities as we reduce carbon and replace cars.

Responsibilities
To work closely with railway clients world-wide examining the commercial and engineering advantages of enhancing the traction and auxiliary packages of existing fleets
To target solutions for identified markets with flexibility for individual customisation and carry out cost evaluation in support of sales activity.
To deliver technical assistance to site teams responsible for Reliability of locomotive .
To understand Customer needs through a knowledge of their existing traction and auxiliary equipment performance
To demonstrate refurbishment advantages by preparing and presenting an Engineering Scope and Cost estimate
To analyse the cost / benefits in terms of maintenance reliability and failure and provide an analysis of day-to-day system / product running costs
To monitor progress of allocated projects against a time plan and budget
To define system functionality against Customer specifications
To keep informed with evolution technology in relation to our product range
To develop a brief for the commercial team and provide solutions for market opportunities against Customer enquiries
To cost evaluate system and product life-cycle costs and other cost-evaluations as required
To co-ordinate technical activity for elements of a project or work being undertaken
To deliver appropriate technical assistance as required in support of site team requests determining priorities and approach
To comply with Alstom Procedures and Code of Ethics

Desired Knowledge / Experience
Should have B.E / with minimum of 3-4 years experience within a major Railway Industry organisation
Must have a comprehensive knowledge of the design development and application of traction drive systems and/or its sub elements
Should be computer literate and generally familiar with engineering software applications
Preferably good general management knowledge (Finance / Operations / Business Excellence / Commercial / Legal)
Practical experience of the provision of solutions / applications engineering from a system perspective
Multi-national experience dealing with different cultures
Proven Project Engineering experience with large industrial groups / projects

Technical Skills & Competencies

Strong Customer awareness and focus

Excellent verbal and written Communication skills

Good presentation skills

Ability to motivate and co-ordinate a multi-disciplined team

Developed planning skills

Strong analytical and theoretical skills

Risk awareness and analysis

To have developed human relationship skills (empathy/listen/question/understand)

Initiative

To have good judgement and decision-making capability

Persuasive and influencing

Computer literate and generally familiar with Engineering/data analysis software .

You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family youll be proud. If youre up for the challenge wed love to hear from you!

Important to note

As a global business were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.