Technical Lead-Valve Condition Monitoring Service

1. Technical Support for Global Opportunities

• Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
• Assist in solution design proposal development and customer presentations to ensure alignment with service capabilities and customer needs.
• Act as a technical liaison between regional teams and central engineering software development and support resources.
• Ensure compliance with industry standards and internal quality protocols during service implementation.

2. Service Sustainment & Troubleshooting

• Act as the primary technical contact for world area VCM teams providing expert guidance troubleshooting and resolution of VCM-related issues.
• Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
• Lead root cause analysis and corrective actions for system failures data collection anomalies or connectivity issues.
• Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
• Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
• Translate complex technical findings into actionable insights for world area VCM teams enhancing operational excellence.
• Develop and maintain documentation including service manuals troubleshooting guides and FAQs.
• Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.

3. Development & Deployment of Online Data Collection Solutions

• Lead the review design and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
• Work closely with cybersecurity IT and engineering teams to ensure compliance with data protection standards and operational integrity.
• Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.

4. Ownership of VCM Implementation Process

• Define document and continuously improve the end-to-end VCM implementation process.
• Ensure consistent execution across projects including planning installation commissioning and validation.
• Develop and/or recommend tools training materials process guides and best practices to support global deployment teams.
  

• Customer obsession & ownership biasproactively drives closure on escalations.
• Structured problem-solvingdata-driven clear baselines and verification steps.
• Influence without authoritycoordinates world area teams vendors and central engineering.
• Clarity in communicationsimplifies complex technical topics for execs and technicians.
• Continuous improvement mindsetdetects patterns codifies fixes and scales standards.

• Education: Bachelors degree in Electrical Mechanical Controls/Instrumentation Computer/Electrical Engineering or related field; or equivalent practical experience.
• Experience: 5 years in industrial automation/OT or asset management/condition monitoring including commissioning support and troubleshooting of instrumentation or control systems in process industries.
• Instrumentation: Hands-on with control valves positioners/digital valve controllers instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
• Good understanding of predictive maintenance and valve diagnostics technologies.
• Familiarity with industrial plants architectures control systems asset management platforms and IIoT technologies.

• OT Networking & ICS Security: Experience with secure data architectures including Purdue Model zones/levels firewalls/jump servers secure remote access data diodes/unidirectional gateways and segmented architectures in plant environments.

• Troubleshooting & Sustainment: Proven experience in customer-facing technical role root cause analysis (RCA)process diagnosing anomalies connectivity issues and system failures across field devices and control network.

• Crossfunctional leadership: Experience acting as a technical authority/liaison across regional teams central engineering and customer stakeholders; able to run workshops and deliver training.
• Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
• Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
• Strong communication presentation and interpersonal skills with ability to lead colleagues by influence (often virtually) and comfortably engage with customers at decision-making levels.
• Ability to effectively interact with all levels of the organization to meet milestones.
• Documentation & Process: Able to define document and continuously improve implementation processes create service manuals & troubleshooting guides and maintain high-quality knowledge base content.
  

• Instrumentation: Experience with Emerson DVCs ValveLink software Asset Management Systems smart instrumentation; calibration and loop checks.
• Cybersecurity: Familiarity with IEC/ISA 62443 standard and NIST SP 80082 guide.
• End-to-end solution implementations: Designed and deployed secure architectures from field device/positioner control network historian/cloud analytics.
• Cyber-OT collaboration: Worked with cybersecurity/IT/engineering to meet policy/standard requirements including segmentation hardening logging and remote access governance; successfully integrated data diodes without impacting operations.

• At Emerson we prioritize a workplace where every employee is valued respected and empowered to grow. We foster an environment that encourages innovation collaboration and diverse perspectivesbecause we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship training or leadership opportunities we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.
• We recognize the importance of employee wellbeing. We prioritize providing flexible competitive benefits plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans with dental and vision coverage Employee Assistance Program 401(k) tuition reimbursement employee resource groups recognition and much more. Our culture offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

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