Client Success Associate

The Value Engineering Pakistan

Job Location:

Rawalpindi - Pakistan

Monthly Salary: Not Disclosed

Posted on: 08-11-2025

Vacancies: 1 Vacancy

Job Summary

Support the Client Success team in managing day-to-day communication with clients.
Understand client requirements and assist in ensuring timely delivery of solutions.
Coordinate with internal teams (Engineering Support and Operations) to address client needs and concerns.
Assist in tracking and reporting client satisfaction retention and engagement metrics.
Participate in client onboarding and training sessions to ensure a smooth experience.
Maintain client information in CRM systems and support documentation of feedback and service improvements.
Learn and apply best practices for client relationship management and service excellence.

Requirements

Bachelors degree in Business Marketing Communications or a related field.
Fresh graduates or candidates with up to 1 year of experience in a client-facing or support role are encouraged to apply.
Strong communication skills (verbal and written) in English.
Willingness to work in US Shift (5 PM to 2 AM) or AUS Shift (3am to 12pm) to support international clients.
Basic understanding or familiarity with CRM systems (e.g. Salesforce HubSpot) will be an advantage.
Positive attitude eagerness to learn and passion for delivering exceptional client experiences.
Female candidates are encouraged to apply.

Job Type: Full-time

Work Location: In person

Benefits

Competitive Salary Package
Structured Growth Plan
Supportive and collaborative work environment
Exposure to international projects and best practices

Support the Client Success team in managing day-to-day communication with clients.Understand client requirements and assist in ensuring timely delivery of solutions.Coordinate with internal teams (Engineering Support and Operations) to address client needs and concerns.Assist in tracking and reporti...