Ariba Support Consultant

Chennai - India

Monthly Salary: Not Disclosed

Posted on: 08-11-2025

Vacancies: 1 Vacancy

Job Summary

We are seeking a skilled Ariba Support Consultant with 35 years of experience in providing functional and technical support for SAP Ariba modules. The ideal candidate will e responsible for troubleshooting resolving user issues managing configurations coordinating with stakeholders and ensuring smooth operation of the Ariba procurement system.

Key Responsibilities

Provide L1 support for SAP Ariba modules (Sourcing Procurement Contract Management Supplier Lifecycle etc.).
Analyze troubleshoot and resolve user-reported incidents and service requests with in defined SLAs.
Perform system monitoring issue tracking and escalation management.
Support user administration role management and system configuration changes.
Collaborate with business users and IT teams to gather requirements and provide functional solutions.
Work with SAP/Ariba support teams to resolve complex issues or system bugs.
Assist in testing and deployment of enhancements patches and upgrades.
Prepare support documentation FAQs and user training materials.
Ensure adherence to change management and compliance standards.

Requirements

Bachelors degree in Computer Science Information Technology or related field.
35 years of experience in SAP Ariba application support.
Strong understanding of Ariba modules (Procure-to-Pay Sourcing Contracts Supplier Management).
Hands-on experience in troubleshooting system issues configurations and workflows.
Knowledge of SAP integration with Ariba (CIG / PI / middleware) is an advantage.
Good understanding of procurement processes and best practices.
Strong analytical problem-solving and communication skills.
Ability to work in a fast-paced environment with cross-functional teams.