A unique opportunity for a Solutions Engineer has arisen within a software house based in New York to support with the technical aspects of pre-sales demonstrations and help with the onboarding of new clients. This newly created role is offered within a rapidly growing successful software company where progression opportunities are in abundance. This role ideally suits someone who is keen to work in a highly communicative career within the tech space or a Solution Engineering professional who is looking to continue their career.
Location: Manhattan New York 3 days in office 2 days remote
Salary: $75000 $150000 basic bonus per annum benefits (upper end would be very experienced and hands-on)
Requirements for Solutions Engineer:
- Experience working as a Solutions Engineer for a SaaS company or very similar role
- Top academic history including minimum of a 3.4 GPA bachelors from an internationally renowned University in a STEM related discipline
- Strong technical & programming knowledge i.e. JavaScript Python Cloud technologies
- Commercial intelligence
- Exhibits exceptional communication and presentation skills whether in-person or remote
- Shows a keen interest in comprehending customer challenges
- Displays a genuine passion for technology and possesses the capability to quickly learn and comprehend technical information.
Responsibilities for Solutions Engineer:
- Evaluate customer use cases and their product integration requirements offering tailored guidance to help customers achieve success efficiently and identifying areas for iterative improvements.
- Develop and maintain comprehensive customer-facing API documentation reference architectures and other technical resources to support developers effectively.
- Act as a technical authority on the platform assisting the sales team in demonstrating the value of integration solutions to convert prospects into customers.
- Create versatile toolkits APIs SDKs and support materials to streamline integration and deliver a more intuitive developer experience.
- Work closely with internal sales and support teams to deliver seamless technical integration experiences.
- Collaborate with Support and Technical Operations teams to coordinate solutions and quickly resolve any technical issues faced by customers.
- Continuously gather and analyse feedback from developers to improve integration workflows tools and technical documentation
What the role offers:
- The chance to work in a varied and technically challenging role
- A fast-growing company with a wealth of progression opportunities available
- Joining a company who are well versed in hiring and training
Applications:
If you would like to apply for this unique Solutions Engineer role please send your CV to the relevant link!
Keywords Technical Solutions Consultant / Pre-Sales Engineer / Sales Engineer / Technical Account Manager / Technical Sales Consultant / Customer Solutions Engineer / Systems Engineer / Product Specialist / Technical Advisor / Solutions Architect / Computer Science / Software Engineering / Mathematics / Engineering / Physics / Astrophysics / Software Engineering / Chemistry / Software Development / Technical Consultant / Product Support / Product Manager / Project Manager / Analyst / Pre-Sales Consultant / Graduate / Trainee / Entry-Level / Maths / Physics / Computer Science / Engineering / Mathematics
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