Remote IT & Office Services Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
08-11-2025
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Responsibilities
- If you thrive in a professional environment and are seeking an opportunity to provide elevated concierge style customer service & support this is the role for you
- Essential Job Responsibilities IT Support Functions (Primary): Provide office support including deskside assistance conference room technology setup and general IT services with a positive can-do approach
- Assist with office moves including disconnecting reconnecting and setting up equipment in new locations
- Manage and maintain hardware inventory ensuring accurate tracking and timely distribution
- Monitor maintain and update the support ticket queue to ensure timely resolution of all requests
- Perform routine hardware checks on printers copiers and other equipment
- Assist with troubleshooting and resolving issues on desktops laptops printers phones and peripherals
- Support hardware deployments software installations and equipment swaps
- Respond to end user requests via phone email or ticketing system in a timely and professional manner
- Communicate effectively with client staff and team members regarding timelines updates and challenges
- Office Service Functions (Secondary): Reception: Work closely with the clients staff to ensure seamless day-to-day operations as the first line of contact with clients visitors/onsite staff Utilize various PC systems for conference room reservations hoteling vendor check-ins etc
Requirements
Qualifications
- Prior Tier 1 IT support with end users Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to work independently while maintaining a collaborative team-player mindset
- Working knowledge of Microsoft Office (Outlook Word Excel)
- Ability to lift 40 lbs or more and move equipment on carts up to 100 lbs
- Comfortable with physical activity including walking bending kneeling and standing for extended periods
Required Skills:
Administrative Coordinator Requirements: High school diploma or equivalent. At least 3 years experience in the administrative support field. Meticulous approach to administrative tasks. Exceptional interpersonal written and verbal communication skills. Proficiency with office technology and equipment including fax machines printers copiers scanners and computers. Creativity and strong problem-solving skills. Solid presentation skills. Strong task and time management skills. Basic math abilities and an understanding of basic financial concepts. Professional appearance and courteous manner.
Company Industry
IT Services and IT Consulting
Key Skills
- SQL
- Active Directory
- Information Technology
- Access Points
- System Software
- Database
- Infrastructure
- Linux
- Project Management
- Internet
- Troubleshoot
- PC
- Procedures
- Setup
- hardware
