This is a remote position.
Responsibilities
- Effectively organize and manage multiple appointment calendars
- Swiftly answer phone and convert inbound opportunities
- Rapid follow-up on digital form submissions & inquiries
- Relentless follow-up with unconverted and past customers
- Precisely input client data into a CRM
- Schedule and confirm client appointment
- Undertakes activities that make the phone ring such as making calls generating leads etc
Requirements
Qualifications
- No experience necessary!
- Must have reliable computer stable internet and noise cancelling headphones
- Professional tone and verbal presence
- Professionally overcomes objections
- Proactively listens and retains information
- Ability to memorize and perfect a script
- Above average knowledge of DFW geography and travel times
- Ability to prioritize and organize multiple priorities
- CRM experience an must
- Effectively works with minimal supervision
Required Skills:
Chat Agent Requirements and Qualifications High school diploma or equivalent; college degree preferred. Excellent written communication skills with a strong command of grammar and spelling. Previous customer service or chat support experience is a plus but not required. Strong problem-solving skills and the ability to think quickly and logically. Proficiency in using computers and familiarity with chat and messaging platforms. Ability to multitask effectively and handle multiple chat conversations simultaneously. Empathy patience and a customer-focused attitude. Willingness to work flexible hours including evenings weekends and holidays if required. Team player with strong interpersonal skills. Ability to adapt to changing processes and technologies.
Required Education:
High school
This is a remote position.Responsibilities Effectively organize and manage multiple appointment calendars Swiftly answer phone and convert inbound opportunities Rapid follow-up on digital form submissions & inquiries Relentless follow-up with unconverted and past customers Precisely input client...
This is a remote position.
Responsibilities
- Effectively organize and manage multiple appointment calendars
- Swiftly answer phone and convert inbound opportunities
- Rapid follow-up on digital form submissions & inquiries
- Relentless follow-up with unconverted and past customers
- Precisely input client data into a CRM
- Schedule and confirm client appointment
- Undertakes activities that make the phone ring such as making calls generating leads etc
Requirements
Qualifications
- No experience necessary!
- Must have reliable computer stable internet and noise cancelling headphones
- Professional tone and verbal presence
- Professionally overcomes objections
- Proactively listens and retains information
- Ability to memorize and perfect a script
- Above average knowledge of DFW geography and travel times
- Ability to prioritize and organize multiple priorities
- CRM experience an must
- Effectively works with minimal supervision
Required Skills:
Chat Agent Requirements and Qualifications High school diploma or equivalent; college degree preferred. Excellent written communication skills with a strong command of grammar and spelling. Previous customer service or chat support experience is a plus but not required. Strong problem-solving skills and the ability to think quickly and logically. Proficiency in using computers and familiarity with chat and messaging platforms. Ability to multitask effectively and handle multiple chat conversations simultaneously. Empathy patience and a customer-focused attitude. Willingness to work flexible hours including evenings weekends and holidays if required. Team player with strong interpersonal skills. Ability to adapt to changing processes and technologies.
Required Education:
High school
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