ClinicalPractice Assistant Lead, Internal Medicine

Site: Mass General Brigham Medical Group Northern Massachusetts Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality low cost innovative community-based ambulatory care. This work stems from Mass General Brighams unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings including primary care specialty care behavioral and mental health and urgent care both digitally as well as at physical locations in Massachusetts New Hampshire and Maine. The group also offers outpatient surgery and endoscopy imaging cardiac testing and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations ensuring the appropriate level of care is available to every patient across our care delivery sites.

We are located at One Hutchinson Drive in Danvers MA. As an Internal Medicine office we provide physical examinations routine health screenings and preventative care for adults.

We are seeking a full time 40-hour Clinic/Practice Assistant Lead to support our practice onsite Monday through Friday from 8:30am to 5:00pm.

Job Summary

Oversees day to day operation of an outpatient clinic or practice. May assist by assigning and prioritizing workflow troubleshooting issues training and orientation providing back up support for a Supervisor or Manager. Provides guidance and help to others to resolve complex issues and problems.

Does this position require Patient Care No

Essential Functions:

-Performs assigning and prioritizing workflow troubleshooting issues training and orientation providing back up support for leadership.
-Acts as Super User for scheduling registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. surgical scheduling schedule changes/blocking) at more advanced competency level.
-May function as a backup for clerical staff to perform routine administrative and clerical duties relating to a clinical service or physician practice office and make patient appointments and maintain appointment records.
-May process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms records schedules memos etc. as directed.
-Provides functional guidance to related team.
-Assists Supervisor with daily activities of practice staff.

EducationHigh School Diploma or Equivalent preferredCan this role accept experience in lieu of a degreeNoLicenses and CredentialsCertified Medical Assistant National Certification - Data Conversion - Various Issuers preferredExperienceoffice experience 5-7 years requiredKnowledge Skills and Abilities- Strong understanding of all Office Suite. - Strong communication and organizational skills. - Strong and proven leadership skills. - Ability to work with staff of all levels. - Excellent time management skills. - Generally Accepted Accounting Principles. - Ability to adapt to multiple and rapidly changing priorities and deadlines.

Onsite

1 Hutchinson Drive

40

Regular

Day (United States of America)

Pay Range

$25.48 - $37.09/Hourly

Grade

6

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

Mass General Brigham Medical Group Northern Massachusetts Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .

Mass General Brigham Competency Framework