Portuguesecompany hires for on-site position
Working Model: LisbonPortugal
Candidates must already live in Portugal
LanguageRequirements: Fluent English
Experience Levels: 5of experience in IT
Instructions:Please send your CVs in English and make sure to include all skills andexperience that match the requirements of the opportunity. This will significantlyincrease your chances of success
We are looking for a skilled OlympicCore Banking Support Analyst to join a global financialorganization and play a key role in supporting mission-critical bankingapplications. This is a hands-on role within the Application Production Supportteam ensuring the stability and reliability of the Olympic core banking platform and itsinterfaces.
You will support end-users manage incidentshandle BAU requests and ensure smooth daily operations across the core bankingecosystem. This position requires strong analytical and problem-solving skillsalong with the ability to work in a fast-paced production environment.
Important:Your CV must clearly list the mandatory technical skills and experience to beconsidered.
Deliver L2application support to business users
Manage incidents and escalate unresolved issueswhen required
Ensure high service quality and maintain stronguser relationships
Adhere to SLAs and operational performancetargets
Maintain and enrich knowledge base documentation
Handle support tasks in shift-based operations
AS400and Unix troubleshooting Mandatory
Strong SQL and data analysis skills
Familiarity with ServiceNow / JIRA is a plus
Knowledge of Olympic or Midas core bankingsystems
English:Fluent
5years total experience in IT
2years supporting banking products (e.g. investments corporateactions loans deposits FX remittances)
Good knowledge of general ledger &accounting within financial products
Experience in L1 & L2 supportenvironments
Availability to start ASAP
100%onsite in Lisbon
Analytical thinker with strong problem-solvingskills
Excellent communication (written & verbal)
Proactive persistent and growth-orientedmindset
Customer-focused with strongrelationship-building ability
To be considered please ensure mandatory skills and toolsare clearly listed on your CV.
#CI
Required Experience:
Senior IC